Non servono attrezzi elettrici, viti o chiodi per il montaggio
Le nostre aiuole rialzate e i laghetti da giardino sono davvero facili da montare e tutto quello che ti serve è incluso nel kit! Non avrai bisogno né di utensili elettrici né da taglio!
Veloci e facili da montare (proprio come i Lego!), le strutture WoodBlocX sono concepite per durare 15 anni o più! Non servono attrezzi elettrici, viti o chiodi per il montaggio.
I WoodBlocX sono leggeri e facili da montare: non c'è bisogno di alcun attrezzo elettrico o conoscenza tecnica per assemblare le nostre strutture. Forniamo istruzioni dettagliate facili da seguire e su misura per il tuo progetto WoodBlocX, rendendo l’intero processo di montaggio facile e divertente.
WoodBlocX è un sistema di costruzione modulare unico e brevettato che permette di creare strutture da giardino naturalmente belle e durature, come aiuole e laghetti da giardino rialzati.
I singoli BlocX di pino Scozzese sono leggerissimi e ricavati da legname di origine sostenibile. Si incastrano facilmente tra di loro usando appositi tasselli di plastica riciclata. Nessun materiale di scarto!
Costruire con WoodBlocX è semplice. Non hai bisogno di fondamenta, utensili elettrici o competenze tecniche. Le strutture WoodBlocX, montate passo dopo passo seguendo le istruzioni incluse, rimarranno solide e forti per almeno 15 anni.
The simplicity of ordering and the speed of delivery is excellent and the availalbilty of advice and speed of dealing with a small issue couldn't be bettered.
Kenneth Mackinnon in Edinburgh
This is fantastic to read, Kenneth, thank you. This really does mean a lot to the team, we're delighted you've enjoyed purchasing from WodBlocX and we look forward to welcoming you back in the future.
Adie @ WoodBlocX
Very good did a test run with pond but waiting till next year to put together
Looks nice can't wait for next year
Mark Sythes
Thank you, Mark, this is lovely to read. We're delighted you're happy with your pond and hope you continue to enjoy creating your new habitat next year.
Adie @ WoodBlocX
Very good but expensive
Very good and easy to put together following supplied instructions. It is expensive however
Thank you so much for taking the time to write such a positive review. We're thrilled you're happy and we hope that in time you come to agree that it's a worthwhile investment.
Adie @ WoodBlocX
Great system
I used WoodblocX to build some retaining walls and it's a great system, I have mobility problems but this is easy to manage and ultimately very satisfying when complete. Curved edges are tricky but my advice would be to read the instructions on receipt of delivery and then read again when starting the job, customer support is also very good. I would recommend without hesitation.
Jason Gadd
Thank you, Jason, this is fantastic to read. Superb advice for curved projects!
Adie @ WoodBlocX
So, so pleased with the design and quality. Easy to follow instructions and with good ground prep, easy to build. The finish looks really professional and I can’t wait to make great use of this outside space!
This is fantastic to read, we're delighted that you've had such a positive experience with us.
Adie @ WoodBlocX
Lots of flaws in the design and quality unfortunately
Harry Williams
Thank you for taking the time to write this review, Harry. We're sorry to read here that your order hasn't quite lived up to your expectations. We'd very much welcome understanding what the concerns are; to give us the opportunity to work with you to find an agreeable resolution. Please contact us with more information [email protected]
Adie @ WoodBlocX
Amazing
Absolutely love it a easy build perfect measurements wish I would of got it before
Mark Pearce
This is great to read, Mark, we're delighted you're happy with your purchase and found the building of your pond straight forward.
Adie @ WoodBlocX
Another Great Experience
I'm a longstanding Woodblox customer. I continue to be impressed by the Company's customer service and, most importantly, its product. The price is higher than some competitors or other DIY options. But the quality makes this premium worthwhile - my raised beds will have very long lives.
Paul Rawson
Hi Paul!
It's great to see you again and we are very grateful for the 5-star review.
I will pass on your regards to the Customer Service Team.
We hope to see you again in the future.
Lian @ WoodBlocX
10 out of 10
Brilliant idea and so helpful if you need advice or help whe n building your garden project
Peter Sewell
Hi Peter!
We are absolutely thrilled to hear that you had such a wonderful experience and that you've given us a 5-star review!
This feedback means a lot to all of us here at WoodBlocX. We really appreciate it.
Thank you for taking the time to leave such a great review!
Lian @ WoodBlocX
A reliable service but delivery could be better.
The woodblocX concept is excellent. The detailed instructions are spot on and easy to follow and putting it together is child's play as demonstrated by our grandchildren, 13y, 10y and 3y! Our granddaughter was very good at putting the pegs in for her older cousins.
We would have given 5 stars if the delivery times had been more accurate. Although we had asked for a date several days more than the minimum it didn't arrive on the date so be prepared for the delivery to be at least one day later than asked for. WoodblocX does say it may not be on the day requested. Although the video says there is a Saturday delivery, our distribution centre did not offer a Saturday. We also had to phone to find out when the delivery would be as we had no notification.
Mike W in Aylesbury
Thank you, Michael, this is a lovely review and we thank you for your feedback regarding delivery. We will work with our delivery partner to understand the delay and see where we can work together to ensure communication is on time in the future.
Adie @ WoodBlocX
Very quick response, sent disassembly tool without charge. I can now bring my woodblock bed with me when I move
Ethna Bowman-O'Shea in Suffolk
Thank you Ethna, this is lovely to read and we hope your move goes well.
Adie @ WoodBlocX
Great bespoke kit
We bought a bespoke kit to make a pond. Good instructions and fish are very happy in their new home
karen taylor in Bidford on Avon
Thank you, Karen, this is lovely to read. We're delighted that you're fish has settled in and you get to enjoy the fruits of your labour.
Adie @ WoodBlocX
Pond not really up to scratch and poor instructions didn't help
The general instructions listed on the website weren't really suitable for the pond I bought. Had to write multiple emails to get a limited step by step PDF, and finally was given a more useful Youtube link after I'd built the thing. The pond liner bunches horribly though and can't be made flat — the video showed no solution to this. Also, if you don't put full weight on the dowel removal tool to get it into the slot before turning, you'll also wreck your chances of getting it out as it just goes round and round. This isn't made clear and ended up having to saw five dowels off.
Hello!
Thank you very much for the feedback. We are very sorry to hear that you were having problems with the build process.
We have checked the confirmation email that was sent to you at the time of the order and can confirm the PDF build instructions were included.
The liner provided is a universal size which is to be cut to length in order to fit the pond purchased by the customer. Cutting the liner to the correct length will minimize any bunching described.
If you require a new liner or any additional dowels or blocks, please send some photographs of the problem to us at [email protected] and we will be happy to send you replacements.
Lian @ WoodBlocX
Good product
Graham Allen
Hi Graham,
Thank you very much for the 4-star review!
We are very pleased to hear that you are happy with your product.
We hope to see you again in the future!
Lian @ WoodBlocX
I have used WoodBlocx several times over the years because I enjoy their product. I find it easy to use. The parts are not too heavy for placing into position. The instructions that come via email are easy to understand. It’s an all round good product.
Melford Horrocks in Falkirk
Hi Melford,
thank you so much for the 5-star review!
We all really appreciate it here at WoodblocX.
If you have any questions or concerns about your product going forward, please get in touch with us and we will answer any questions you may have.
Lian @ WoodBlocX
Great after sales
Needed advice on repairing a damaged flower bed. Very helpful response and advice resulting in supplying replacement pegs plus tools for extracting the broken pegs and installing the new ones. Great after sales, thank you!
Mike Roe in Winchester
Thank you, Mike, this is great to read and we're delighted that you'll continue to enjoy your raised bed for many years to come.
Adie @ WoodBlocX
Delivered in a matter of days and great assembly instructions
We wanted a small planter and their service guided me to exactly what we needed. It was delivered on time. Assembly instructions were clear and simple and its already built and planted.
Thank you very much for the 5-star review :).
Everyone here at WoodBlocX really appreciates it.
If you have any questions or concerns with your purchase, please let us know and we will be happy to assist you.
Lian @ WoodBlocX
The wood was delivered speedily and the instructions were straightforward. I would advise anyone to keep checking the diagrams. The finished product looks splendid.
Lyn Wilson in Plymouth
Hi Lyn!
Thank you very much for the 5-star review! We really appreciate it and are very happy to hear that you are pleased with your purchase.
We hope to see you again soon!
Lian @ WoodBlocX
Nice when finished but takes ages to assemble
CLever design and nice when finished but could do with a higher back to the seats
Thank you very much for the feedback. We really appreciate it.
Can you please get in touch with us at [email protected] and let us know the size you would like to make your bench? It will not be a problem to increase the height.
Lian @ WoodBlocX
Raised bed project
Excellent website and ability to accurately measure out requirements. Good logistics and delivered on time. Product itself is of superb quality.
Steve Carter
Thank you, Steve, this is a fabulous review, we're so happy that you're pleased with your raised bed and the service you've received.
Adie @ WoodBlocX
You too can build a pond!
Great to have all the tools in a neat bag! The Lump Hammer did the job really well and has been used a lot since for other projects.
I did have a bit of difficulty lining up pegs and holes but got there in the end. The capping mitre joints didn't align perfectly because of this so I just filled in the gaps. I also didnt' use the capping brackets, but the pond is fine.
If I can build a pond solo as a 69 year old woman, I think anyone can! I had a bit of a struggle with the enormous liner in a small space and there was a lot left over that I will have to find a use for.
So glad I ordered a deep pond!
Jane Adams
Thank you, Jane, your feedback is very informative and we're delighted that you've been able to build a pond perfect for your space.
Adie @ WoodBlocX
Excellent Service
We ordered a bespoke raised bed kit. It was delivered earlier then the original date and no pieces were missing
Robert Horlock
Robert this is so lovely to read, thank you. We're so happy that you're pleased with your purchase and hope that you visit us again soon.
Adie @ WoodBlocX
Disappointed
Good comms and fairly quick delivery
Thank you for taking the time to write this five-star review, we're happy that we've been able to meet your expectations around service and delivery. We're grateful for your feedback on the liner. if you would like to explore the option of a bespoke fitted liner in the future, we'll be happy to arrange a quotation for this.
Adie @ WoodBlocX
Thankyou, great transaction and product
Thankyou, great transaction and product
Thank you for this super five star review - we're thrilled that you're enjoying your WoodBlocX pond.
Adie @ WoodBlocX
Excellent customer service. Design team very efficient and helpful. Prompt replies to any questions and queries. Ordering was straightforward and easy. Delivery also excellent.
Thank you for taking the time to write such a great review; we really appreciate this. We look forward to welcoming you back in the future.
Adie @ WoodBlocX
Great product from a great company!
Everything was so easy, from finding what I wanted on the website, contacting the conpany via e-mail with a few questions prior to placing and receiving my order. Staff were pleasant and very helpful. Product is great! Assembly instructions (printed and video) were easy to follow. Delivery via Palletways was on time, undamaged, and placed exactly where I wanted it. A very pleasant experience all round. Thank you.
Sue Goodsall in Burgess Hill
This is fantastic to read, Sue, thank you. We're delighted that you've had such a positive experience with us.
Adie @ WoodBlocX
The finished result was better than expected.
The goods that I purchased arrived within the given time slot and the helpful driver offered to help me get them through my narrow gate, this I declined.
The goods were well protected with thick polythene wrapping.
We really appreciate your five-star review and hope you enjoy your build.
Adie @ WoodBlocX
Delivered on time.
The product was delivered on time and complete. Thank you.
David Whittle
Thank you, David, for taking the time to write such a great review. We're delighted you're happy with your purchase.
Adie @ WoodBlocX
First class service
Always extremely helpful
Nicholas Harris
This is fabulous to read, thank you Nicholas. Enjoy your WoodBlocX. We hope you visit us again soon.
Adie @ WoodBlocX
Excellent product, easy to assemble product delivered on time
Malcolm Pemble
Thank you, Malcolm, we're delighted that you're happy with your raised bed and wish you many years of fruitful planting.
Adie @ WoodBlocX
Clear instruction and excellent product!
Thank you for taking the time to write this lovely five star review - we're delighted you're happy with your purchase.
Adie @ WoodBlocX
Excellent service from order to delivery, would recommend to others. Only problem was that we had to unpack the pallet to carry parts to rear garden and they were subsequently rained on resulting in some parts swelling and not fitting correctly. After drying out under cover we were able to complete the build. As these are made from softwood I perhaps should have been aware of this potential problem. Next time I will make sure to keep the parts dry until required.
David Germany
Thank you for your valuable feedback. We're delighted that you had such a positive experience with us. You're quite right, as a natural product, there will be an amount of expansion and contraction determined by weather. It sounds as if you did the right thing by getting it out of the rain prior to build. We always recommend building as soon as possible, so that the build expands and contracts together. I'm pleased you were able to overcome this. If you have any questions, please always reach out to us, we're happy to help.
Adie @ WoodBlocX
So easy to build and fun too! Adult Legoing!
The product was designed to be the exact size i required to fill a empty space in my garden. There are plenty of spare parts in case of any issues along the way, i had none!
Missed building lego from when i was a kid, however this is the closest to adult lego i’ve found since!
David Barnsley-Parsons
Thank you David, this is great to read. We're so pleased that you've enjoyed your build. We look forward to welcoming you back again soon.
Adie @ WoodBlocX
Great product and customer service
Great service
Gill Hymers
Thank you Gill for taking time to write such a lovely 5-star review!
Adie @ WoodBlocX
Quick and easy pond.
Quick delivery and pond was easy as lego to assemble.
Nicholas Colyer in Chard, somerset
Thank you Nicholas, this is great to read. We're really happy that you found the build straight forward and the strength of the structure to your needs.
Adie @ WoodBlocX
Good Product
Order dispatched very promptly - and was actually delivered a day early. Fortunately, I was home to take delivery. I had ordered a large rectangular raised bed with crop protectors - assembly was very easy. I was building on an existing concrete base and was provided with angle brackets to fix to the ground. The only screws that were provided were wood screws and I contacted customer services and explained the problem. They said they would send me the required parts. Unfortunately, what I received was more wood screws!
This is my second order with Woodblocx and, on both occasions, I have had items omitted from my order. Hence, the 4 stars. Curious as to what level of checking goes on prior to dispatch.
Lorna Banford
Thank you Lorna, for taking the time to write such an informative review. We're deeply sorry that you didn't get all the items you needed, in the first instance. We take our quality processes very seriously and will use your feedback to understand how we can improve further. Please do get in touch if there is anything we can help you with.
Adie @ WoodBlocX
Brilliant product
Our second WoodBlox raised bed. Excellent delivery, everything on the pallet, went together really well. Couldn’t fault anything. Very pleased!
Meurig Williams in Sandbach, Cheshire
Meurig, thank you; we're thrilled with your review; it's so kind of you to take the time and we hope that we can welcome you back in the future.
Adie @ WoodBlocX
Perfect product for my windy site.
Excellent service and great communication . Bought six of these for a new build garden.
Stephen Donnelly
This is fantastic to read, Stephen. You're new-build garden looks so established already; what a lovely space to relax in. We hope to welcome you back in the future.
Adie @ WoodBlocX
When the blocx arrived I was underwhelm small amount of timber on the pallet, however after leveling off the bottom of the garden laying the blocx to make a retaining wall was a breeze, Lego for adults.
Andrew Kennedy
This is so great to read, Andrew, thank you. We're delighted that you've enjoyed your build and are able to enjoy your wall for many years to come.
Adie @ WoodBlocX
Great product and excellent customer service. Can’t recommend enough.
This is fantastic to read, thank you for taking the time to leave such a first-class review!
Adie @ WoodBlocX
A beautiful addition to our garden
It's a very beautiful addition to our garden. I have always known I'd have a waterlily pond (inspired by Kew Gardens' outdoors water lily ponds) and my four tiny gold fish absolutely love the bigger apartment.. I'm really pleded I came across WoodBlocX (as it happens, they are based not too far from where he is originally from!), good clear instructions. All good.
Natalia McIntosh in Surbiton
Natalia, thank you, this is so great to read. You're pond looks beautiful.
Adie @ WoodBlocX
Excellent design, easy to put together.
Well thought out design, quick delivery. Very Pleased with the end result.
Thank you for leaving this great review. We're so happy that you're enjoying your new pond. Please don't hesitate to reach out if there's anything further we can help you with.
Adie @ WoodBlocX
Great service & top quality product
Very simple to order & quick delivery. Quality of product delivery s excellent.
Build time was a little longer than expected this time; maybe I’m getting a little older!
Antony Forest in Northampton
Thank you, Antony, We're thrilled to read that you've had such a great experience. We hope to welcome you back again soon.
Adie @ WoodBlocX
Quality order
I was short of a couple of block on my order. This was quickly resolved and sent via 48hr courier.
Site preparation is key. Wall and beds fairly simple to erect.
When using spikes in "soft" ground it's a good idea to ensure there are not stones in the way of the spike. If it gets redirected this can upset the level/setting of the block.
Thank you so much for your fantastic 5-star review!
Your support and kind words mean a lot to us. If there's anything else we can do to make your next experience even more exceptional, please do not hesitate to reach out.
I am very happy to hear that the issue you had was resolved quickly.
We hope to see you again soon!
Lian @ WoodBlocX
Cracking!
1. Brilliant concept
2. Good kit
3. Promptly delivered
4. Easily built
5. Handsome finished product.
John O'Brien
Wow! Thank you so much for your fantastic 5-star review! ????? We are overjoyed to hear that you had such a wonderful experience with WoodBlocX
Your support and kind words mean a lot to us. If there's anything else we can do to make your next experience even more exceptional, please do not hesitate to reach out.
Lian @ WoodBlocX
Good Solid product
Really pleased with the whole process. Easily able to navigate website and make my selection. Delivery was in five days. Confirmation of time of delivery was spot on.
Thank you so much for awarding us a fantastic 5-star review! ????? We are absolutely thrilled to hear about your positive experience with WoodBlocX
Your feedback inspires us to continue delivering the best possible experience to our valued customers. If you ever have more feedback or suggestions, please feel free to share. Your insights are highly valuable to us.
Once again, thank you for choosing us, and we can't wait to serve you again in the future!
Lian @ WoodBlocX
Great customer service, great product
Great customer service who addressed my issue quickly and professionally. Love the pond I purchased.
Thank you so much for awarding us a 5-star review!
We really appreciate it and the pond looks fantastic.
We hope to see you again soon
Lian @ WoodBlocX
Over come problems, just like that
Brilliant, have used these before. This time the wife and I ran into a unplanned or thought of problem. The flexibility of this system enabled us to work around it and still end up with what we wanted. Really great to work with. THANK YOU
REV DR COLIN RYAN
Thank you so much for awarding us a 5-star review! ????? We are absolutely thrilled to hear that you had such an outstanding experience with WoodBlocX Your support and positive feedback mean the world to us.
Should you ever have any more thoughts to share or if there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to serving you again and maintaining this level of excellence!
Lian @ WoodBlocX
Briliant addition to the Garden
Excellent with easy to follow plans adding the second level on top of the first was quite difficult as the ground was uneven. This was rectified by getting Post-create to level the ground out and trying again. not many issues after that and the result is in the photo, also found googling filling a raised bed a plus as its amazing how you can fill it without the expense of soil all the way.
Symon Lock
Thank you Symon, for taking the time to offer such great feedback. We're thrilled that you're fully embracing your build and are now able to enjoy your raised bed. You're right, there's a lot of helpful information for filling your raised bed in an environmentally and cost-effective way. One of our favorites is the Hügelkultur method.
Adie @ WoodBlocX
A good team building activity!!
These blox are great. The only part we would like to be improved are the pegs for the top layer. I think it would be better if you could provide shorter pegs in a different colour, rather than asking customer to cut them individually.
Karen Neville
Thank you Karen for your valued feedback, we will definitely consider your suggestion.
Adie @ WoodBlocX
Simple assembly and very happy with the finished product, just bought small rectangular unit as I wasn't sure of the outcome but will be buying again shortly having seen the results.
Peter in Bexleyheath
This is so great to read Peter, we've glad you've enjoyed your experience with is and are pleased with your raised bed. We look forward to welcoming you back in the future.
Adie @ WoodBlocX
Excellent company to deal with!
This was our ninth raised bed from Woodblocx - the delivery service is excellent and the product never disappoints!
Julie Price Grimshaw
Small pond
My experience in buying a WoodBlocX feature has been a pleasure from start to finish, it was easy to order and came within a few days. I was informed of the delivery date and was contacted a few days before and on the morning of my delivery. The feature I chose was to be used as a pond and does the job great it was very easy to build (even for me) and I am now obsessed. I am waiting for my liner to settle before fixing the capping properly but I am over the moon and would highly recommend getting a WoodBlocX feature whatever you are going to use it for.
Irene
Quick delivery, good communication and product well packaged
Nick Jones
Great service. Great product
Steven was excellent in helping with the order. Delivery was really quick, even with on of the raised bed was bespoke. Construction is very straight forward.
I would thoroughly recommend.
Richard Brown in North lincolnshire
Fantastic.
Brilliant communication, advice, help and patience from the wonderful Innes. Excellent customer service from Lian. Everything dealt with quickly and with ease. Raised bed pond was all I’d hoped it to be. Highly recommend everything. Thank you.
Kirsten Livingstone
Thank you very much for the 5-star review!
We very much appreciate it here at WoodblocX and I will be sure to pass your feedback along to Innes and Lian.
We hope to see you again soon
Lian @ WoodBlocX
Great service
I found choosing and buying the size of raised bed I needed very easy. I was kept updated regularly and the blocks arrived very quickly.
TeamBMama in Hertfordshire
This is lovely to read, thank you Carol. We hope you enjoy planting up your raised bed and hope that you might visit us again soon.
Adie @ WoodBlocX
Good product - let down in other ways
While I really like the product, the delivery service was poor. System not updated to state when it was going to be delivered. Only called to provide a date after the estimated delivery date, just poor communication. I feel that Woodblocx should assist with this, not just wash their hands of it once it has left them. Also, I ordered too much of the lining. I feel like WoodBlocx should indicate how much you require for the size of raised bed you have ordered. Wasted £30.
Jasper Welch
Thank you Jasper for taking the time to offer feedback. We're sorry that you felt we didn't communicate with you during the delivery process; this is highly unusual, so we will investigate and see where lessons may be learned. Our standard liner on our website is 5 x 4 meters; we understand that this is not always the perfect fit for every bed but it allows enough cover for most. Should you choose to purchase again, we will be all too happy to arrange a quote for a bespoke, welded liner should you prefer.
Adie @ WoodBlocX
Outstanding Product and Service
Outstanding customer service from Adie, Henry and Lian. The entire process was carried out in a very friendly, efficient and professional manner. The circular bottomless surround for my olive tree was a breeze to construct. Many thanks.
Mike K
Brilliant product-great delivery
Good quality product and brilliant delivery service.
Web site is easy to navigate and you can find out how to build the item you have bought.
Deb Roberton
Excellent communication, very profesional.
Mark Hanlon
Really top notch
So very helpful and quick in answering questions. Great designer's who really were helpful. Have built 3 projects and get lots of compliments from dog walkers as they pass our garden to the near by fields.
REV DR COLIN RYAN
Great quick service
Excellent company, even had my delivery a day early, very well made kit, easy to follow instructions on how to build. Would definitely recommend
Stuart Coleman
Everything went well for us.
We decided we wanted a raised flower bed and searched online to find a suitable supplier. We are glad we found WoodBlocX they were good on all aspects. It was hard work building our product but we are pleased with the finished item. We will definitely be purchasing another raised flower bed very soon.
David Whittle in Washington
To be recommended
Great delivery, super purchase which made a lovely raised fish pond even I managed!
helpful staff ordered goods perfect just a small adjustment needed.
Lovely chubbly
To say it was easy would be a lie, but bare in mind I had nearly a ton of wood to assemble and if it wasn’t for the simplicity of the woodblocx process, I would not have erected such a strong and gorgeous looking raised flower bed and bench. I’m very happy with it and can’t believe I managed to do it in two sittings. Great customer service provided by the woodblocx team, providing us with a design that was exactly what we wanted.
One tip for those who have to carry the woodblocx from point A to B like us from pavement through house to garden. Get yourself a sack truck. Priceless investment like the woodblocx raised beds.
Chris Bond
Love the raised garden bed we built with wood blocz - it looks great
Good product, very good service
Anona Goddard
Really pleased with the whole process. Easy ordering system, quick delivery
From ordering to delivery, following the instructions and building was a smooth process. Really important to get the levelling right at the beginning (that took us the most time). Rest was like fitting large Lego blocks until the coping where we just couldn’t line up the holes. Lots of fiddling and it was finished.
Would recommend
The beds went up easily and look great. Good quality wood and fixings. Would definitely recommend. We bought two of the ready-sized kits.
Sally Charlton
Thank you for your thoughtful 5-star review! Your feedback is greatly appreciated, and we're delighted to have earned your approval. We value your support and are committed to continuously improving our services. If there's anything specific you'd like us to enhance, please feel free to share. We hope to see you again soon for an even better experience!
Lian @ WoodBlocX
We were able to specify the size of raised bed we wanted. Easy to order and delivery prompt and efficient. All parts were carefully wrapped and secured on a pallet. Everything was there plus a few spare pieces in case of breakages. Easy to follow on line manual. Everything slotted into place. Rather too much of the one-size liner for it, but we were so pleased with the end result that we may order another bed and use the rest of the liner!
Very pleased with these raised beds
We have just built our second raised bed, the first used as a water feature. Both were fairly easy to construct but on both beds we abandoned using the plastic joiners on the top edges because we could not get them lined up and so screwed them into place. Overall we are very pleased with them and I’m looking forward to planting up the new one.
Julia Cox
Great product and looks amazing
This is the 4 box we have brought, we love them. Once you have your levels, it’s like a giant Lego set. Looks amazing and fits into any space in your garden
Linda Harper
Great product robust, fairly straight forward to put together, looks great as a pond in your garden.
c mccrady
Service was excellent - missing piece provided immediately. Raised garden looks great
Anona Goddard in Shetland
Fantastic quality I am a landscaper they look great when planted
paul Dawson
Excellent service
Although I only wanted capping replacements WoodBlocX were meticulous in ensuring that I got drawings of the beds' capping before I completed the order. Excellent email responses, good price and rapid delivery.
Brilliant! Just Brilliant
Fantastic product, I ordered bespoke walls for the garden, the planning and delivery were perfect. I'd definitely order again if I need more.
Great pond
Excellent service and product. Arrived on day stated great communication. Would highly recommend
Marion Skidmore
Excellent service, excellent produce, it looks perfect in my garden.
D White in Norwich
Thank you, Deborah, we're so pleased that you love your raised bed and that the service met your expectations. We very much look forward to welcoming you back in the futrure.
Adie @ WoodBlocX
Customised rectangle raised planters
I purchased some raised beds after receiving a good service in a past purchase. Yet again I wasn’t let down quality of the product is brilliant , gives you a lovely finish.
Michelle Stewart
Great service , great communication , great price
Ordered as needed some extra blocks , soorted straight away and got the blocs in 3 days . Great service
Tim Clark
Great product. Easy to build. Hope they last for years
I have now built 4 raised beds using WoodBlocX. Delivery was very quick and efficient. Assembly of simple rectangular beds was easy and straightforward.
I built my beds directly on to a soil base. The critical thing is to make sure the base is absolutely level otherwise fitting the blocks together can become tricky.
Thank you for giving such lovely feedback, we're delighted you're happy with your raised beds - and your advice is top notch, thank you.
Adie @ WoodBlocX
Good
Good product and looks lovely built up. Only reason I'm not giving 5* is that the instructions didn't tell you how / when to fit the pond liner so I had to look that up!
I am unable to say much, due to other projects and whether I have not started construction. But so far delivery and standard of product were excellent Will make further comment when project completed.
Michael Rayner
We use WoodblocX a lot and have always found them very good indeed. This time, they were just incredibly helpful in sorting out confusion about an order and making sure we got it on time - as promised!
Keith Allen 2232
Thank you so much Keith, we're delighted that you've had a positive experience and hope that you visit us again soon.
Adie @ WoodBlocX
Plans supplied matched all requirements. All went well, no problems.
Planning supplied matched exactly what I needed. Build was on top of existing 10mm gravel (on sloping ground), so levelling off was only difficult part of the build. The ground slope meant that lowest build level was 1 course lower than whole area, so this meant L1 was only half size of L2. But after that, all went well. Final top copings not added yet due to weather constraints, but can't see any problems there.
Steven Clark in Leeds
Excellent, but instructions could be imprived
Ordering, design, communications and delivery was excellent. I learned from the initial installation of rectangular beds and followed that with a custom design quadrant. The instructions were comprehensive, but difficult to keep track of and to always identify from the colour coding. I’m sure improvements could be made here.
Thank you for your welcome feedback, we're so grateful you took the time. We look at our processes regularly and will look at possible improvements to the instructions as part of this process - thank you for bringing your experience to our attention.
Adie @ WoodBlocX
Excellent!
Quick delivery. Very easy to assemble with the straight forward instructions. Looks lovely and great quality. We now have six of varying sizes and designs and getting ready to order another.
Thank you for taking the time to leave such a lovely review - we're so thrilled you're happy and look forward to assisting you in the future.
Adie @ WoodBlocX
Excellent service & delivery
Order process was excellent and we appreciated the regular updates and guides on how to complete the build ahead of time - great service.
Murray Croft in March, Cambridgeshire
We're delighted that you're happy with your new planter, it looks wonderful. Thank you for offering such positive feedback.
Adie @ WoodBlocX
Good but not quite perfect.
Delivery is excellent and timely. Any problems are dealt with quickly and efficiently but they do not occur very often. I have had 6 purchases and only one gave a problem with a block that was not fitting well. My main concern and the only reason you did not score a five is that the instructions do not address the liner!
Alan Gamble
Quick delivery easy to put together. Looks good
Michele Vaudin
Would highly recommend.
From order to delivery the service was first rate, The quality of the product is very good ,and the assembly instructions made for a simple job..many Thanks.
Royston Booth in Wolverhampton
Wonderful raised bed
The design is great and (fairly) easy to put together but needs some effort.
This is the second we have and the first one, 3 years old is weathering nicely.
So important that you can choose your exact measurements.
Thank you for the lovely feedback and for the excellent advice given - we're thrilled that you're happy with your raised bed.
Adie @ WoodBlocX
I thought the service from woodblox and speed of delivery were excellent
Thank you very much for the 5-star review!
We all appreciate it here at WoodBlocX.
If you have any questions or concerns about your purchase going forward, please let us know and we will be happy to assist you
Lian @ WoodBlocX
Overall a very good service and a good product.
From order being placed to product being delivered all went smoothly - no issues. Easy instructions to follow for assembly. Kept informed of delivery dates & times. Pleased with the items ordered.
Fantastic Product and Customer Service
Fantastic product and outstanding customer service. I ordered a large octagonal planter which shipped the following morning. Received on the requested delivery date.
As others have said, assembly was a bit like Lego for grownups. Only major problem was when I discovered we were missing 3 of the metal L-shaped brackets. Customer services dealt with this promptly and sent the missing parts by Royal Mail.
Delighted with finished product - seriously thinking about buying another!
Lorna Banford
Great service and a great product
Rueben Dalton
Top company top product
This is the third WoodBlocX raised bed I have brought, brilliant product snd service everytime
from ordering to delivery.... Raised bed kits go together without any problems and instructions are clear and precise... Would definitely recommend, 5* from me
Stuart Rose in Peterborough
"Seamless Assembly: Excellent Product with Clear Instructions!"
This product is outstanding, with instructions that are straightforward, concise, and make building it a breeze.
Malcolm Quinn
Very pleased with the overall quality, however had difficulty lining up the capping and eventually had to accept gaps on the corners. Disappointing but when plants grow I guess they should hide this
Phil in Horsham
Very very pleased
Delighted with my small raised bed which I have made into a small pond to stand next to my pond from two years ago. Delivered within one week, very easy to construct.
Stephen Thompson in Seaton, Devon
Worth it!
Very easy to build and a professional finish. Plenty of poly sheeting sent.
Amanda Tappin
Excellent
Design with changes through to delivery was fast and efficient, would strongly recommend.
Pond replaced
The service was good and the delivery was on time. Only draw back is the holes on the timbers for the dowels are not central on some of the blocks therefore they don’t line up properly in places. This also causes the tops to misalign in the corners. Finish still looks good.
High quality product delivered promptly. I had a query but this was resolved swiftly.
Colin Lawrence
poor. instructions on how to assemble what was bought
Elita Chumpuka
Great service, goof quality product
First contact
My first contact was with .customer service as I had a few questions for them. The young lady on the other end of the phone answered all my questions I had.. so I placed an order online and it arrived three days later, great service. it took me and my wife about 3 to 4 hours to put together. following a simple instruction sheet. highly recommended.
Richard Morley
Disappointed
I was unaware that the blocks would be delivered in such a raw state, unfinished different sizes within the two sizes provided. This meant that at times it was difficult to line blocks and fit. The holes in the blocks were sometime tight and did not line-up. Top fixing plates had to be altered and did not fit over pegs. Top rails were difficult to fit
Chris Bramble
Delivery should be on date agreed. I agreed Thursday by telephone yet they turned up the following week without any warning so I wasn’t home and 95yrs old was disturbed. Also I am left with a pallet no idea how to get rid.
Amazing Product and Super Customer Service
What an amazing product. It was perfect for the landscaping changes we are making in our garden. The support and advice provided by the customer support team was always pleasant and professional and more than helpful. I'll definitely be back for more WoodBlocx.
John in Banbridge, Northern Ireland
Veg growing.
Excellent. Growing veg, they are doing very well. Rectangular Length 1.5m x Width 0.975m x Height 0.45m. Used a smaller one for bulbs, now about to plant salad in it. Easy to assemble.
Jane Miller
Fantastic product
Really easy to put together and the finished look is brilliant. I would recommend 100%
jon om in Wakefield
Excellent service great product
Excellent service
Woodlbox - good. Delivery company - poor
Woodblox service was good with very quick dispatch of order. However I am still waiting for delivery 13 days after dispatch and 9 days after estimate delivery date.
Colin Thom in Aberdeenshire
Excellent service
Brilliant service definitely recommend woodblocx
Anne Reber
Customer service is excellent. They picked up that I was having a bit of difficulty (my own fault), and sent me equipment to help
Anne Goggin in Meltham
From design to delivery all went very smoothly and quickly.
Have made up the planters and they look great.
Keith Mayes
The service was excellent. Communication before delivery was very efficient. The product arrived in good condition and ahead of time.
Excellent product and service. My only additional comment is that it would be helpful.
if you made a video showing the actual fitting of the pond liner.
Barry Bennington
Their service was excellent. Although I gave 5 stars I was disappointed with the reply I received earlier. I ordered a small pond and the pond liner received was extremely large and difficult to work with. I was advised that this was given with all ponds.
William Dunsmore
First rate service from start to finish
Great service from Calum who helped me through my design indecisions and he very quickly responded to all my questions.
Delivery was extremely quick and on time, and all the instructions were very easy to follow (and it helped that they were sent before the pallet arrived).
There were minor defects in a couple of blocks but after a query from me, replacements were very quickly dispatched without question.
All in all a great experience and I'm very pleased with the finished project.
Order delivered promptly and in very good order.
David Miller in Abingdon
Love it!
I would recommend WoodblocX and would definitely buy from them again. I was able to buy the size of planter I wanted, the quality is excellent and is an innovative design.
Katherine Perkins in Northamptonshire
Very easy to build.
Anne Pentin
Fantastic. Went together easy. Recommend for anyone to buy.
Excellent help and service
Excellent help and service
Delivered on time. Exactly what I ordered.
Very Good
Very good product. I've used for both a raised bed and low garden retaining wall.
William Edge
Good product helpful staff
Customer service was quick and helpful. There was an error with the order but it was quickly resolved.
M Clifford Jones
Excellent product, works well and very easy to construct. Only ket down by tardy delivery service although that was the carrier's delay
Alister Taylor
Alister, thank you for taking the time to leave this really positive review, especially the feedback about our carrier. We will review with them directly to see how we may improve this service in the future. We are, of course, delighted that you're enjoying you pond and hope that you do for many years to come.
Adie @ WoodBlocX
Ready to order again
Delivered when expected. Great quality and easy to follow instructions. Very happy with result. Will order more soon
Andrew Prentice
Really easy to install, LEGO for adults, had fun making this!
Yes, definitely.
Kate Thornley
Everything you need for a great pond
Fast delivery and everything you need to create a great free standing pond. Looks great and is easy to build.
Great pond!!
Great pond! My fish are super happy. Only giving four stars as fitting the lining into the last layer was a bit of a mission but after finally managing I couldn’t be happier!
Paula Paiva in Colchester
Very satisfied with the product and service, ordering some more
Ian Boardman
Ordering extra pieces from a project that was carried out earlier in the year - very straight forward and order arrived quickly.
Lynette Shaw
Great experience overall
The website was easy to use and they delivered when requested. The product seems to be good quality and we’re pleased with our purchase.
Thank you so much for your very kind five-star review, we're over the moon that you're pleased with your raised bed and your experience with WoodBlocX. We hope you visit us again soon.
Adie @ WoodBlocX
Disappointing
I was advised delivery date so we waited in until approx 15.30 when I phoned to advise that date had just been changed. I had been checking it all day. Young lady I spoke to was excellent and said I would get a phone call from delivery depot. I was not impressed. Female asked are you in tomorrow morning Friday. I advised not to deliver between 11 and 3 as there would be no parking due to Mosque. I had advised this when I ordered. knock on the door at 13.32 just as one lot of prayers was finishing. Driver got pallet as near to our alley as he could although it blocked the pavement. I said it didn't matter. Driver was good I didn't ask if he got message about when to deliver. The wood was very disappointing looked nothing like the photos. I was surprised how green and wet a lot of the blocks were. We are putting it together now as warm weather has now dried it. I chose your product, because although it was a lot dearer that others it looked the best quality. However I am now unsure if any of the other companies cheaper products would been just as good? Would I recommend your product? I am unsure. They look more like railway sleepers than pine. I really do not believe we have pine although my husband does not want me to say it.
Pam Alden
Very satisfied customer
Product was exactly as described, instruction plan easy to follow and material of good quality.
Mike Thomson in Kinnesswood
Absolutely Gorgeous
Bought 2 planters. Had a few niggles in assembly but they were immensely helpful and planters completed successfully. I have just oiled them with linseed oil and now I love them! Will definitely buy more - need raised beds next!
Delivery excellent. It took me a while to work out the instructions, but once I did construction of the main body was easy. I haven’t completed the top yet, though I’m growing in it, because I can’t get the pieces to match. I may screw them down.
Anne Goggin
Very good. All the jointing pegs were the same length, I had to use a multi-colour to cut the length of pegs for the top coping course
Liam Watters
great product, great value, great look
easy to calculate the size for our garden. easy to order, and having done it before, easy to assemble, following the instructions, and it looks lovely.
David Walker in easingwold
Thank you for your positive review! We're thrilled to hear that you found it easy to calculate the size for your garden, order the necessary materials, and assemble everything following the instructions. We wish you many happy years of enjoyment with your raised bed.
Adie @ WoodBlocX
Great service, prompt despatch from supplier and can't thank the customer service when we had an issue with the delivery.
Thank you for such a lovely review, we're thrilled that you've enjoyed your experience with WoodBlocx. We wish you many happy years enjoying your bespoke pond.
Adie @ WoodBlocX
Excellent sturdy product that is easy to assemble
Second time I have purchased fro Woodblocx. Excellent sturdy product that is easy to assemble. Great customer service. Good communication. Very happy with everything from start to finish.
Simone Illger
Goid service, great product
The service from start to finish was very good and i am please with end product, easily assembled and looks good now in my garden
John Nash
Lovely product and quite easy to build once you knew what you were doing. The instructions were general not specific to my product so had to work it out a bit.
Nicola Gerrard in Knutsford
Expensive and quite difficult to build
More difficult to put together than expected and liner enough for a swimming pool. Most of it is spare and was expensive
Helen Rendell
Thank you, Helen, for your valuable feedback. With regard to the liner, we sell one universal liner that is 4 x 5 meters, to accommodate as many planters as possible. It is possible to cut them down, but I do appreciate that this may be excessive for some. It is possible to order DMP liners from other suppliers and in some cases, they can be made to measure, eliminating any waste.
If you're continuing to have difficulty with your build, I urge you to get in touch so that we can support you. We do hope that you enjoy your pond and look forward to hearing from you if we can assist in the future.
Adie @ WoodBlocX
Quick service and easy to assembly
Quick service and easy to assemble
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and the product easy to assemble. We hope that you enjoy your raised bed for many years to come.
Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Adie @ WoodBlocX
Looks great.would recommend
Great product and easy to build which was completed in about 3hours.delivered on time by a great currier
Steve Graham in Brandon
Thank you, Steve, your planter looks lovely. Thank you for sharing pictures, this is always lovely to see. Your satisfaction is important to us, and your feedback serves as encouragement for our team. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Adie @ WoodBlocX
Quick delivery and easy to assemble.Great addition to the garden.
Thank you so much for your positive feedback! We're thrilled to hear that you had a quick delivery and found the assembly process easy. It's fantastic to know that our product was a great addition to your garden.
Creating products that enhance our customers' spaces is always our goal, and we're glad to hear that we met your expectations.
Adie @ WoodBlocX
Good contact, design for individual customer
Very good customer service. Quick responses and design prepared for each individual customer. In my case the design was little bit different than I wanted however finally I did what I wanted with delivered blocks.
Daniel Szczukiewicz
Very happy with Woodblocx raised bed, but……
The correct raised bed was delivered on the promised date. My husband checked all the components were there and left it as you see it, on the lawn!!! Nothing wrong so far. Rest of the pegs etc are safe in the shed. The coloured directions copied from your site are very good. But as far as we are concerned , a couple in their 70’s, it would have been helpful to us, if the blocks could have been marked on the tops either yellow or mauvey/browns to correspond with printed directions. The markings would not be seen as they would be covered by the next row or capping. As I am the practical one of us and as l have never done this before I do
not fancy crawling around on the grass with a dodgy knee sorting everything out. Don’t get me wrong, if this turns out ok I will be back for another one or two even. I am really excited to get this up and running. This is not a complaint just pointing out that not every thing fits every person.
The service was very good, goods arrived on time and the delivery driver was very helpful, but, it’s most probably me but I had a lot of trouble putting it together in the end I did manage to put it together but it’s not perfect. Can’t fault the quality of it though.
Debra Beniams
We've been looking for some good quality planters for a while and settled on WoodBlocx and we couldn't be more pleased! Very high quality and customer service was brilliant. Would highly recommend.
Chris Youd in Newcastle upon Tyne
Very pleased with the product but I was frustrated that I wasn't able to assemble it on my own as I didn't have sufficient additional strength to knock the final few layers of blocks into place. I had get someone else to do this for me. Perhaps your instructions could indicate this?
Excellent - look forward to needing more!
The product is very substantial and of high quality - I knew that from previous items bought from WoodblocX.
Andrew K
Excellent product
This product is well thought through and very well made. Assembly is very straightforward with clear instructions. As we were making a pond we were very careful with levels. Elected to get a box welded butyl liner which simplified installation and looks very neat. It’s definitely worth checking holes for the odd bit of wood chip left over from manufacturing. The plastic dowels interlock and make for a very strong structure. Supplied with some extra wood pieces and plastic dowels in case of mistakes. 100% happy and recommend.
Philip Young
Great Product and great service
It’s a great product, easy to follow assembly instructions and delivered exactly when it was promised. It looks great too. This is the third planter I have ordered from WoodBlocX, highly recommend them.
David Carscadden in Burnham on Crouch
Nice product
We will be placing more orders with them shortly
Only a very small order this time. I received excellent service from Sales Department and very fast delivery.
Roy Edwards
Great product and a good company to deal with.
The website was very informative and made it easy to decide what we wanted and how it would fit into our garden.
The order process was straightforward and delivery followed a few days later.
We have built the raised bed on what had been a sloping pathway but we had levelled out the location beforehand. Once we were satisfied that the bottom row was perfectly level and in the exact location we wanted, assembly was relatively simple and then we lined the insides before adding the capping.
It has since been filled with top soil and compost and the first veg plants are in and looking good..!
It looks great and we have no hesitation in recommending this product and the company.
We might be back for something else very soon to install a different feature in another part of the garden.
kreekineez in Oakham
Nice quality product
Really nice quality product and good communication throughout the order process. Lost a star for not giving printed assembly instructions as looking at your phone when building isn't ideal!
Charlie House
The service was excellent. The product is also very good
The service was excellent. The product is also very good, though expensive. Knocking off two stars may seem rather extreme, but the lack of written instructions for a simple, but at the same time complicated build made it unnecessarily more difficult. Don't ask your customers to print the instructions.
Great product & amazing service - we are delighted!
From the early enquiry through the design stage right up to the prompt & accurate delivery & clear instructions, the Woodblocx team have been outstanding.
Our raised beds are robust and attractive - we (and our neighbours) are delighted!
Bob Evans
Excellent Seamless Service
The Wood Blocx product is functional and attractive, with a design that is well thought through to enable easy assembly.
In addition to providing a brilliant product Wood Blocx provides excellent customer service. The web site is easy to use, and once an order is placed it arrives very quickly. The few imperfections I had in components were resolved by immediate re-supply of replacement pieces.
Wonderful product and service.
Excellent service from the minute you make your order. The instructions for building are very clear and easy to follow. You are kept informed of the progress of your order and final delivery details were second to none.
Pamela Sinclair in Dunfermline
Everything delivered on time and to specification. Comprehensive assembly instructions and on-line walk through of the construction process easy to access.
Everything went smoothly from ordering to delivery to construction. Pond looks lovely
Assembly instructions extremely clear and helpful.
The quality of the raised bed is excellent and the assembly instructions extremely clear and helpful.
Really easy and great follow up service.
Quick and easy service, when I queried where my delivery was it was the courier who had not tracked it to my home.
Mike Crookes in Isle of Wight
Easy to purchase. Delivered on time. Instructions very comprehensive.
Excellent results with low retaining wall.
Prompt delivery, easy to follow instructions and straightforward construction. WoodBlocX replaced rotting oak sleepers in a low, retaining wall. This was my second WoodBlocX project, and I would certainly use them again.
Tom G in Essex
Great friendly customer service.
very easy delivered on time
Anne Franklin
Good Service
The service was very good and all parts were in the delivery.
Only one point some of the blocks were slightly either too small or too long, in some instances I had to trim a few millimetre off to make them fit.
Nigel Ralph in Swadlincote
Services very good
Anna Tribe
With my first purchase I had too many blocks and not being able to use them I decided to put another layer on my raised bed at my own cost!!!!!!This time I had none as I had requested no spare blocks.
I found the wood was rough this time not quite up to the standard of my first,a few small splinters.
It’s a good system when things go well a bit fiddly when things aren’t going so well..
Service very good, thank you.
Margaret Jones in Cemlyn,Ynys Môn.
Replacement veg box
Great sturdy new replacement veg box, easy to put together although even on flat concrete base, some blocks didn't line up properly horizontally or vertically. Didn't notice the labels on the palette when it arrived stating that it should be unwrapped straight away, so it remained wrapped for too long.
Nick Webb in Aylesbury
Arrived on time easy to assemble great product
Great product
Thank you for taking the time to leave this wonderful five-star review. We're delighted that you enjoyed the build and wish you many happy years of enjoyment with your pond.
Adie @ WoodBlocX
Great Product
The pond and made to measure liner were delivered super quickly. Putting together the pond was easy. Clear instructions although these didn’t make it clear on how to fit the liner but all assembled now. Great product.
Andy in London
Thank you Andy, for taking the time to offer us such a lovely review, we're very grateful. Thank you also for feeding back on the pond liner, we will definitely consider this for the future to see how we can improve the experience and ease of build.
Adie @ WoodBlocX
This is my fourth box
They are an excellent product and a great addition to my garden. Easy to construct and long lasting.
Excellent service and great product
Easy to order, excellent product and fits together really well. Well worth the money
Excellent Company providing quality products and Customer Service
By far the best Company I have ever dealt with online both for service and for customer service.
I do a majority of my shopping online anything from weekly food shopping to remodelling my garden and I can honestly say WoodBlocX is the best company I have ever had the pleasure of doing business with. Many ‘larger’ companies could certainly learn a lot from the customer service provided by them.
I have purchased from them over the past three years (approx) the quality of their products has remained consistently high. I started as a complete novice but due to the quality of the product, excellent instructions and wonderful customer service transforming my garden has been a complete joy. I am now a pro!
Sharon Liddell in Kent
A product that one individual can manuver. Recomended - would buy again
michael webster in Norfolk
Easy build, once bottom layer in other layers were easily fitted.
Build was as easy as video. Once first layer secured it was easy to put other layers on and topping blocks too.
STEVE BAKER
Brilliant
Service was brilliant. Delivered when advised. Wrapped very well and great delivery guy. Everything is very cleverly wrapped up together on one pallet.
Excellent service
Excellent service and very helpful people and yes I would recomend them.
All parts fit perfectly
Great service & advice, easy to follow instructions.
Excellent ?
Great product, delivery and communication let it down.
This is second order with woodblox and we love the product, the delivery has thrown us.
Palletline changed delivery at last minute, I changed schedule to instal over weekend and it was bumped to Monday.
Simon Reid 1818
The team at WoodBlocX go the extra mile
Thank you WoodBlocX. The guy who I phoned because I made a mistake (due to me being nearly blind) corrected my error and then as he promised the blocks turned up on time and with extra large A3 printed instructions to help me. I have built 3 of the 4 units so far with no issues or help.
Thank you for going the extra mile for me, being registered blind but wanting to maintain my independence little things like this means a lot.
Cheers
Dave
David Chappell
Thank you very much for the 5-star review! We very much appreciate it.
We are delighted to hear that you are pleased with your purchase and we will be sure to pass your comments on to the member of staff :)
Lian @ WoodBlocX
Excellent
Simple to design and order online.
Delivery on time. Delivery driver was very helpful..
Build was very straightforward. Hardest part was preparing the area.....lots of stones to move.
Larry Walterson
Good service arrived on time and was kept updated
Daniel Lewis
Excellent service. Construction going fine.
Alan Edwards
Easy to put together and nice finish
Good results, but…..
Overall pretty good, but bought 2 items the same and expected these to be packed as 2 separate kits, but completely mixed together. Made it that much more difficult to sort out the individual kits before assembly.
After assembly we were left with 14 assorted wooden blocks and fittings.
Took 2 of us 2 half days to build these. Because they are semicircular the blocks do not fit together exactly to get the shape and when you get the top it very difficult to fit the final caps in place.
Instructions not clear, don’t see the sense in colour coding as none of the blocks are coloured.
End result looks good though, but for the money could have been more user friendly.
Charles May
Fantastic as always
Always a pleasure to deal with and this is my fifth order. . The follow up service is second to none.
Antony Hewlett in Poole
Got a new pond as the old one that I got was to small for some of the fish so ordered a much bigger one as I got my old one from this company before great service and great pond and the wood is good quality
Neal Ashburn
Great looking items. Went together without issues.
Great looking items. Went together well. Would certainly buy again in the future. Should’ve come with full build instructions in my opinion rather than having to download from internet.
Anthony Harris
Excellent product
Excellent service well made wood blocks we used ours to build a pond
Still very good service
Good communication. I needed a custom quote and they did it in good time. I used them once several years ago and have come back to use them again as I get so many compliments on the raised bed, and I really like the building system. The pallet delivery company was excellent, and even called two days prior to double check that I'd be in.
Spring Garden Upgrade
Fast service and very helpful carrier.
GUY HOWARD
Thank you Guy for taking the time to write such a helpful and positive review of your bespoke wall and your experience with WoodBlocX. We're delighted that you're happy with your purchase.
Adie @ WoodBlocX
Very solid
The service was very good, simple to order and delivered on time, reasonably priced, so much easier than cutting it all yourself and delivery was fairly quick
Stephen Balment
Great product
Excellent service, easy to order, arrived in good time, instructions were simple but concise, easy to assemble - even for me!
A good product, but not cheap or that easy to construct
The finished product looks good, however it was not cheap & the final capping layer was difficult to get seated properly. In my view, some of the lengths of capping that I had were too long
Great product, clever design and great customer service.
The service from WoodBloX is fantastic. Once you’ve ordered, delivery is speedy and the product arrives on its own little pallet. The delivery company (in north east Scotland) don’t just dump the pallet and run. They try and get it to as close as they can to where you’d like it.
I asked for advice too which was very helpful.
Gordon Wallace in Cairngorms National Park
Poor quality wood and workmanship
Delivery was on time. However, beyond that the Woodblocx experience has been terrible. The wood was packed wet and delivered soaking with some pieces covered in mould. The blocks were different widths and not all the holes were central. The finish was terrible with ends requiring sanding (especially on the capping pieces) and some holes not fully drilled. I would not recommend and would not reorder.
grandson built pool
Nice job grandson 10 did most of work
Thank you for your five-star feedback, we're delighted to learn that your build was a family affair. Well done to your Grandson, I bet your pond looks amazing.
Adie @ WoodBlocX
Delighted
Very pleased with my raised fishpond arrived quickly delivery great very helpful easy to follow instructions was finished in a couple of hours bit if a hassle fitting lining but all done great quality
More substantial and better construction than others we looked at and competitively priced definitely recommend
Philip Howard
Thank you, Philip, for your five-star review. We're thrilled that you've had such a seamless experience. Your pond looks amazing!
Adie @ WoodBlocX
New wall
From design to delivery all very fast.
Once got going with the wall building very easy.
Keith Mayes
Many thanks, Keith, for your five-star review. We're so pleased to learn that you've found building your WoodBlocX wall to be straightforward. If you have any questions or need assistance, please don't hesitate to get in touch.
Adie @ WoodBlocX
Excellent product. No problems with the delivery . easy to put together.
Highly recommend.
Jack Turner
Thank you, Jack, for your fantastic review; we're thrilled that you're enjoying your raised bed and that the process from order to build has been a smooth one.
Adie @ WoodBlocX
First class service - highly recommended
Excellent service from Harry at WoodBlocX, who prepared a bespoke design which absolutely met our requirements. The design was turned around with a day of us requesting it.
Richard Staples
Thank you, Richard, for your valued five-star feedback. Harry will be happy to learn that your bespoke design met your requirements. If we can support you further, or if you have any questions, please don't hesitate to get in touch.
Adie @ WoodBlocX
Outstanding customer service and a solid bit of kit. Couldn’t recommend more
Thank you for your welcome and valued five-star review. We're thrilled you're pleased with your purchase. If you have any questions, or if we can assist you moving forward, please don't hesitate to get in touch.
Adie @ WoodBlocX
Turned up day late. On delivery Saturday 8th April they advised that it would arrive before 12.00pm turned up at 2.30pm. Also advised they would phone before arrival didn’t do so so had to move vehicle after they arrived. Product was delivered without any paperwork to confirm delivery. This includes the lack of any written assembly instructions so it is not possible to confirm that everything has been delivered and waited in 1.5 days for the delivery!
Please send written assembly instructions!!
Elizabeth Mallinson
Excellant
Very good product, easy to assemble and very sturdy.
Steven Rodda
Hi Steven, thank you for taking the time to write such a lovely five-star review. We're pleased that you're enjoying your purchase and that it's meeting your expectations. If you have any questions or need assistance, we'd love to hear from you.
Adie @ WoodBlocX
I bought Woodblox for a raised bed for growing vegetables. The instructions were good and the coloured plan helpful, although the plan on the page was at an angle and I had to keep thinking which side was which. The plan on the last page was much better because it was straight on the page. The first row of Woodblox was straightforward but it became more difficult, especially with the longer blox on the second row. The dowels in the first row didn't always line up with the holes in the blox for the ssecond row. . My fault I am sure, but you have to be very precise with levels. I found it easier to put the dowels into the upper block and then put the pointed ends into the holes in the lower level.
I bought a second one which was much easier second time. They look good.
Jane Fisher in OXFORDSHIRE
Thank you, Jane, we really appreciate the time you've taken to give us such a constructive review. The feedback on the angled images is interesting and we will definitely feed this back to our design team. We're pleased that you're enjoying your purchase. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Proffessionl company and service
Great service during the deisgn stage and all went togther well.
Graham Richards
Hi Graham, thank you for your five-star feedback. We're delighted that you're pleased with the design and build. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Excellent service
Having ordered my raised bed, I received a confirmation of despatch very quickly. The order arrived with the courier a day early which was fine. It was delivered to the top of the driveway with no fuss or issues. It arrived at around midday and by the end of the afternoon, it was built and ready to be filled. Easy to follow instructions and the construction process was very simple, no power tools needed.
Gordon Wallace in Cairngorms
Thank you Gordon for taking the time to write such a lovely and detailed five-star review. We're delighted that you're pleased with the service you've received and the end product. If you have any questions or need assistance, we'll be very happy to hear from you.
Adie @ WoodBlocX
High quality product, easy to assemble and affordable price.
Excellent quality raised beds, plans to build are very simple to follow and they look amazing when built.
Staff very helpful when enquiring about delivery date.
Couldn’t ask for more.
Well done!!!!
Andrew Coutts
Hi Andrew, thank you for writing such a fabulous review. We're thrilled to learn that your experience with the team at Woodblocx and the product has been such a positive one. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Delivery good, a little hard for us as we are in 70’s but would buy again but get help next time
Marjorie Brettle in W Mids
Thank you, Marjorie, for your review. We're thrilled that your experience with WoodblocX has been a positive one. If we can assist you further, we'd love to hear from you.
Adie @ WoodBlocX
Excellent product our 2nd woodblock kit Excellent instructions goes together easily recommend to anyone well worth the money
Thank you for taking the time to write a wonderful five-star review. At WoodblocX we're always delighted to read that you're enjoying your product; especially as it's your second purchase. If you have any questions or if we can assist you further, please don't hesitate to get in touch.
Adie @ WoodBlocX
Prompt delivery, clear instructions and an excellent product that looks lovely in the garden. This is the 2nd item purchased, we gave been delighted with both of them
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
BEAUTIFUL
The build has resulted in just what we wanted .....a beautiful fish pond.
It's very large and took a while but it all comes together perfectly.
Linda Davidson in DEVON
Thank you for your review! We are so pleased that you found our product easy to install and are delighted with your order.
If we can be of assistance in the future, then please do not hesitate to get in touch.
Lian @ WoodBlocX
Top quality product
Easy to navigate. Personalised instructions provided.
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
very helpful on our design.
Great design and a good solid build. Arrived promptly and everything in order.
Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
I have had several purchases from WoodBloc X over last few years. Delivery always on time, product way to assemble.
Robert King
Thank you for your repeated custom.
We are so pleased that you are happy with your order.
We look forward to dealing with you again!
Lian @ WoodBlocX
Great product
Great product and quick delivery
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Requires 2 to assemble.
The blocks were of varying sizes and the holes needed to align but there were no instructions as to what order to place them in and how to tackle the corners so it would knit. I would recommend it for smaller projects. Large projects require more than one person with muscles.
Gill in Larbert
Thank you for your review
Each raised bed has individual layer by layer colour coded instructions which is included in your order confirmation we are sorry this was not received , a member of our customer service team has been in contact with a copy for you . If we can offer any further support we are reachable on [email protected]
Kate @ WoodBlocX
Raised Bed
This is the 2nd raised bed kit we have had and we love this one as well, it looks great
Thank you for your 5 star review
Kate @ WoodBlocX
Received lots of help and advice before I purchased. The delivery came very quickly and the instructions are detailed. I did not install myself though. They look wonderful and I am more than happy with them. Bit more work to do around them to create a path. All filled up and raring to fill with veg.
Linda Oliver in Norton St Philip
Thank you for your review we really appreciate it,our team was very happy to help.
Happy growing this season !
Kate @ WoodBlocX
Very pleased customer.
Excellent product, quickly dispatched, good assembly plan's, very accurately produced. Highly recommended.
Anthony Sexton in Buckinghamshire
Thank you for your 5 star review , we are delighted to hear
Kate @ WoodBlocX
Great product
Excellent service . . from ordering, delivery and the product itself. Cutting down the 30 or so pegs for the top capping was a bit of a fad . . but it all worked.
Iain Angus Glen-West
Great system
Brilliant way to create planters to your own design and size. Easy to put together with colour coding for different blocks. Really have thought of everything with the peg removal tool. Quick to respond to questions and design changes. Will definitely buy from them again.
Good product, excellent ordering system and very helpful customer service. Had a few problems with the carrier and had to call WoodBlocX several times over two days to sort it out. This is the second raised bed I have installed and there are two more to be done and I will certainly use WoodBlocX for these.
Brian Dunford in Hampshire
The design service was very good. The blocks arrived in good time. Despite my age and disability I was still able to assemble the raised bed and it looks good.
Great product
Prompt delivery on expected date. Product as ordered, ample spares of fixings provided. Excellent quality, and the finished product looks great. Well-worth the time it took to build.
Brilliant company, excellent quality goods
I have used woodblock a few times and always found them to be of an excellent quality, easy to follow instructions and quick delivery.
Gid experience throughout.
When I put a query forward the answer was immediate , strait forward and well explained. The availability of pre and after sales service s something a great many other companies could learn from.
Barry Greenwood in N E Lancashire
Very, very helpful
Really good service. On line help first class, even when I changed things, at the last moment, they were quick & very helpful.
Great delivery time and well packed. This is the third project, & biggest project, I have done with them. No complaints at all.
REV DR COLIN RYAN
Great Design, Easy to Assemble
Couldn't be happier with the raised bed that WoodBlocX provided. Sturdy wood, easy to construct, clear instructions, and good tools. Unlike buying sleepers which would need to be cut down, WoodBlocX make your bed to your specs, so it fits perfectly in the space.
Photo shows tall planters (sourced elsewhere) and behind them the raised bed from WoodBlocX.
Repair
Helpful and courteous
Excellent product, prompt delivery, rectangular planter looks good v happy
Large rectangular planter, assembled in 2 days, very clear instructions. If you can put Lego together you can do this!!
D Hall in Worcester
Great product.
Easy to assembled. Looks great
Thank you for your feedback, we really appreciate it!
Lian @ WoodBlocX
Excellent product. Looks great in the garden
Mark Jakeman in Midlands
Easy website
Very clear and informative website. Easy to select sizes of beds and compare prices of different designs. Detailed build instructions.
Paul M in Cambridge
Thank you for taking the time to reply and sharing your experience purchasing from WoodBlocX.
Your feedback is invaluable and we are so pleased you are enjoying your raised beds.
If we can be of any help in the future then do not hesitate to get in touch!
Lian @ WoodBlocX
Always trying harder
Terrific service ... and continual upgrades to their products (technically and as designs). The new liners are a sound and prudent addition (saving a preventative trip to the local builders merchant ... but the price at the latter might be lower).
Kenneth Allinson
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Brilliant!
Excellent service, prompt response to queries, delivered on time, and great fun to put together!
Wonderful Thank you for your 5 star review, we really do appreciate and so happy to hear of your enjoyment of the build process !
Kate @ WoodBlocX
Looks great
Beautiful product, easy to construct provided you follow the instructions!
Martin Warren
Great service and nice product.
The whole experience from creating a bespoke design all the way to delivery and building was really good. Henry was super helpful creating and amending the designs I had in my head until I was 100% happy and did not mind me changing my mind a couple of times. Very happy with the speed of customer service and as impressed how fast the components were delivered.
Only thing that is a little tricky is adding the liner into the planter. I‘d say bigger planters are better done with two people.
Thank you Woodblocx
1st class service very helpful with the additional questions I raised. Prompt and professional.
Adrian in Poynton
Excellent product
Quick delivery and helpful delivery driver.
Delivered quickly and goes together as instructions
delivered on time. clear instructions
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Easy and flexible
Great service and delivery; they also helped me amend the order when I wanted to add more blocks. The staff were really responsive on the chat app.
Jay George
Thank you for sharing your feedback, we really appreciate that.
We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Good Product
they missed the membrane off the initial delivery , but got it out to me within a couple of days .
The design was easy to follow and the tips and drawing was easy to follow
Matt Krause
Order was good, delivery was mostly good but some mix up over the actual delivery date.
David Cambridge in CO10 8HW
Good solid product.
Excellent service. Good product and easy to put together. Worth buying a pipe cutter if planning a big installation
Duncan Ingrams in South Wales
Easy build but fantastic quality!
I’d definitely recommend and I’m buying another kit, this is ponds made easy! Amazing company!
Deborah Oconnell in Aylesbury
Expensive seating but it looks good.
Some of the blocks required cleaning out before fitting. Blocks did not align true with the neighbouring block. Other than that it was fine
John Scarrott in Sandbach Station
Great company
Delivery on time CS staff very helpful and the product is first class I have purchased from BlocX in the past so I new what a good company they were and once again they did not disappoint.
Peter Dyson
Great service!
A replacement pond liner for my 6ft x 4ft woodblock fish pond, sorted out my issue got a,liner out to me and now,looking forward to a restock and plants for summer!
RIchard Lane in Reading, Berkshire, UK
Wooden raised bed review - first time purchase
Useful and informative web site with clear instructions - none with delivery which would have been beneficial
Product kerbside delivery arrived on pallet, a day later than expected although Woodblocx chased delivery when requested. Wood blocks very wet on arrival.
Customer will need to cut/ saw blocks and top rails dependent on size which is slightly ambiguous/unclear on web site.
Essential to establish the first layer of blocks correctly
Good quality products
Wooden raised bed admired by neighbours
Arrived when required. Easy to order.
Margaret Madams
Holes not drilled accurately. Holes need clearing out. Gap between blocks a
Gap between blocks and capping. Some blocks had corners broken off. Holes not drilled accurately and needed clearing out of debris. Some blocks had a mould deposit.
Very good product, great design
Very good product, great design to provide a sturdy raised bed. Very proactive communications in response to queries and a non-standard request. Second purchase from them - highly recommended.
Philip Taylor
Generally excellent
Generally excellent. Quite laborious and glad to have a workshop. One problem with instructions - no info that blocks have inset top surface (to take plastic plugs). Please amend.
Have done before and will do again
Excellent alternative to more common materials such as sleepers.
Responsive for a custom design. Answers all questions promptly.
Christopher Willsher
Fantastic
So pleased with the product. From ordering through to delivery the service was fantastic and kept up to date all the way. Would highly recommend.
Diane
great service and good advice when asked
They responded to my request for more dowels the very next day and they arrived a couple of days later...brilliant service
michael sale in Devizes wiltshire
Amazing from start to finish
Service, delivery, quality of product
andrew taylor
Delivered on time and once again simple easy to follow instructions
Hugh Kersey
Great service from ordering to delivery. Kept updated on progress of order. Would buy again from WoodBlocX .
Brillaint product, speedy delivery.
The product is well made and of high quality. It was delivered extermely quickly and was easy to assemble.
Peter Thompson
Brill
Good solid blocks fairly easy to do on my own will last for years to come as a fishpond and they are loving the extra room
sharon m thompson
Happy Fish
Good communication. I knew exactly where my package was and when it was due to be delivered. The team were really helpful and were considerate when delivering a heavy and large package. The product itself was easy to assemble and of a good quality.
Excellent
Excellent product, excellent service with very speedy delivery. Finished article is very impressive. Relatively easy to assemble.
Geoff Price in Aylesbury
Wonderful product and speedy delivery.
Putting the woodblocx together was like playing with Lego. I enjoyed my afternoon putting it together. No drilling or anything difficult! Great product. Will buy another one soon.
Excellent service and the pond liner did the job.
Martine Moore in Royston
The raised bed that I ordered was delivered promptly and all of its components were present. I have yet to construct the bed but, having previously constructed 10 WoodBlocX beds, I'm not anticipating any problems with this one.
Colin Lawrence in Dingwall, Ross-shire
Recommended raised bed
Good product and construction instructions and support
Catherine Elliott
A great product delivered in time as promised!
Robert Bainbridge
Would use again
We found the bed of good quality and the instructions easy to follow. The delivery was on time and the driver very help full.
Excellent product and service, highly recommended
Excellent product and service. A lot of hammering to get all the pegs in, but that has resulted in a really strong, good looking, raised bed. I am very pleased, and planning the next one.
Philip Taylor
An excellent product
Superlative service - ordered on a Monday, delivery on the Friday of a customised order. Great & rapid communications.
Alison Park
From Calum the designer to the girls in the office support was excellent.
All factors excellent - Design,materials,instructions and drawings of each part of the build very easy to follow
Great company to deal with
They were very helpful pre order. Ordering was easy and further enquiries were dealt with professionally and with interest. Not yet installed order but if have questions am confident of getting help
John Ashton in Aberdeen
Good product and service
Good service and printed plans provided made sure planter fitted together perfectly
Bruce Milton
An Excellent Company to deal with
Woodblocx are an excellent company to deal with. In the course of placing two orders (for a bespoke raised pond with planters and for a raised bed) I have contacted them by email, phone and webchat. Every time, they have dealt with my questions efficiently, politely and accurately.
Jim Etherton
Woodblocx Good, Shame about Palletline.
Very Good and professional. I have had to knock off a star as in spite of Woodblock assuring me and marking the paper work their deliverer still came in a large vehicle and the poor driver had to struggle to get to me. He was outstanding and managed with the help of my neighbour. I spoke to Palletline the day before delivery and was told that the paperwork was marked so not Woodblocx's fault and I know you say kerbside delivery to maybe should not have ordered.
Good service great product
Delivery was good and courier kept me well informed on timing. Order process straight forward and a minor error with the products sent was remedied promptly.
Good product, easy delivery and decent build plan.
Alan Rutter
Too hard for me…..
It has proved MUCH harder than I thought to put this together.
Partly my fault because the ground was not level and that took loads of preparation.
Then I found when I hit the stakes in that if they hit a stone on the way down they went crooked and put the whole thing out of alignment again. I am now stuck trying to get a stake out.
I think your advert makes it seem too easy. It suggests a child can help but I am on the point of giving up……
Chris Tegg
Excellent time frame kept informed well. We’ll packed.
Lionel Bradbrook in Stowmarket
Great customer service
Communication was very good throughout the order and delivery process. The planter kit was delivered in time and in good condition.
Andrew Johnson
Elevated garden railway
I asked the design team to do something challenging for my garden railway. They did a great job and I went on to order the kit. Rainy days have delayed installation but the kit has everything ready to go. This is my third major Woodblocx project.
Solid & simple build
Very good and helpful customer service team.
No project is beyond them and they go above and beyond to help get your project up and running.
I built one pond in 2015 and we’ve now built a new one in our new house.
I thoroughly recommend Woodblocx.
Fantastic service.
I can not fault the service I have received. I had a couple of blocks missing, this was sorted immediately, no fuss, very professional . I could not be happier.
Many thanks.
Sue in Maidenhead
Great customer service from website presentation through to delivery.
Website to choose product was comprehensive, clear and easy to navigate. Delivery arrived on day requested and delivery time was confirmed beforehand. Clear instructions for assembly emailed through in advance.
Thank you for your 5 star review
Our team are delighted to hear we met all your expectations Thank you for your purchase
Kate @ WoodBlocX
Raised beds planters
Second big purchase, easy to build following the instructions.
You have to cut the plastic dowels to fit the coping which is time consuming, given the volume they produce you’d have thought that shorter dowels would be provided in the kit.
Very sturdy and looks great
Robert Phin in Dundee
the design team was very helpful and professional.
from the start of the design and thru to the delivery - the team was very professional and extremely helpful.
Angeline Huntley
Hi Angeline!
Thank you very much for the 5-star feedback. We are delighted to hear that you are pleased with your purchase. I will be sure to pass your feedback on to the Design Team.
We hope to see you again soon!
Steven @ WoodBlocX
All good. Friendly & helpful.
Craig McLeish
Hi Craig!
Thank you very much for the 5-star feedback. We really appreciate it.
We hope to hear from you again in the future.
Steven @ WoodBlocX
Very prompt delivery. Easy to use instructions for assembly (no problems) Excellent quality wood. The raised bed looks very good in our garden
David Wilson in Ilkley
Hi David!
Thanks very much for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase.
We hope to see you again in the future.
Steven @ WoodBlocX
2no 2mx2m planters buttoned up in a day! Very good product
Very impressed! We used the planters for a childrens nursery. There’s no nail fixing so ideal if concerned about little ones!
Very easy to assemble and really looks the part!
My client is happy, so I’m happy!
Andy George
Great idea
Ordered a pond and retaining wall. Pond liner was missing from delivery but I contacted them and they sent it immediately. The blocks were all wrapped in one pallet so it took a while to work out which ones were pond and which were retaining wall so it would have been good if the two products were packaged separately. The products are really good though, sturdy and robust and easy to build. Really pleased with them and would definitely recommend
Claire Eastwood in Salisbury
Easy to build, and the questions I did have were answered by customers services well and effectively
Very efficient and helpful customer service.
I have used Woodblocx before to build a bespoke pond and having moved house knew who to turn to when the time came to build a new one.
I recommend Woodblocx for ponds, planters, garden walls.
Colin STUART
Expensive but sturdy kit.
Expensive but sturdy kit. Cutting/drilling not always accurate resulting in rough finish.
Not wow factors as how much you pay
It’s not that easy to align how it’s show in video. I was thinking to buy 10 but no for me as nothing special or wow factor, don’t needs to pay this high price for design. I asked Thursday delivery but phone came on Thursday to arrange delivery so not clear.
Excellent product
Excellent service. Clear instructions and easy to put together. Perfect measurements and looks great
Brilliant product
Design and order easy. Delivery exceptional. Product brilliant
Great customer service and quality product.
We bought a rectangular planter and had no problems putting in the dimensions on the website. Impressed how easy this was, and everything was supplied to build it. Very clear instructions with bespoke diagrams for each level. All went together very quickly and easily, and looks great. Video was a real help.
Marjorie Hall in Inverness
Great
Great product. First class service and delivery.
Kelvin Vincent
Hi Kelvin! Thank you very much for the 5-Star. We very much appreciate it. We are delighted to hear that you are satisfied with your recent purchase.
If you have any questions or concerns in the future, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Look good . Very easy to assemble, good instructions,. Quick delivery
Second time I have ordered these. Delivery exactly as requested. Easy to assemble with clear instructions and look terrific. Good that sent a few extra blocks and dowels. Helps with a mistake! Good idea to buy hammer and cutter. They really help.
LUISE FITZWALTER
Thanks for taking the time to reply, we really appreciate your review and sharing your experience.
We are so pleased that you are happy with your purchase and we value to repeat custom.
If you do need any assistance at all in the future, then please ensure you contact customer support on [email protected] and we will be happy to assist!
Lian @ WoodBlocX
Bespoke design
Provided materials to build a raised bed exactly to my design.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Thank you for your custom, If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
First class
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX as this enables us to improve our Customer Service.
We are delighted to hear that you are happy with your product.
Our Aftercare Service is always available to you should you have any questions or concerns going forward.
We hope to see you again in the near future.
Steven @ WoodBlocX
Great product easy to put together
Excellent service, delivery in just a few days. The product is amazing, very easy to put together. I expected to need some help but managed it perfectly on my own.
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX as this enables us to improve our Customer Service.
We are delighted to hear that you are happy with your product.
Our Aftercare Service is always available to you should you have any questions or concerns going forward.
We hope to see you again in the near future.
Steven @ WoodBlocX
Excellent product, easy to build.
We loved that this product could be ordered to our desired dimensions. This prevented us needing to cut down any large lengths of wood. The raised bed was really easy to build. You do need to make sure you have the tools recommended.
Our only niggle would be the need to trim down dowels in order to put on the top board. Surely a pack of shorter dowels could be provided for this purpose?
Alexander Lister
Hi Alexander.
Thank you very much for the 4-star review and your feedback. This goes a long way to help us improve our services.
We are delighted to hear that you are happy with the product you have received. If you have any questions about your purchase our Aftercare Service is always available to you. Our Admin team will be happy to answer any questions you may have.
Unfortunately, we are not able to offer dowels in a different sizes but this is an option we will be looking into in the near future.
Steven @ WoodBlocX
Great product and service
Service was exceptional, from the first email and sketch from myself delivery was very quick. Calum was responsive to any queries I had and I can not fault him or WoodBlocX.
Mark Johnson in Hereford
Thank you for your feedback and photos
Fantastic to see the before and after . Well done on your build !
Calum and WoodBlocX were very happy to help in your design .
Kate @ WoodBlocX
Room for improvement.
The end result is a sturdy raised bed that I am sure will last for may years. However:
1) As reported to, and discussed with WoodBlocX the delivery was a mess. The wrapping was undone and I received a pile of loose bits lying on a pallet. Two bits were missing and eventually found on the floor of the delivery lorry.
2) The wooden blocks shown on the website and in the associated videos look (and are) much nicer than what I received. There was a degree of "rough and ready" about the blocks I received. Several of the bored holes needed tidying up before the dowels would fit properly. Not a disaster but not really premium product material.
Draft sketch converted into a great design package.
Converted my hand drawn sketch into a perfect design which was easy to install and looks great.
Thank you for your 5 Star review we really do appreciate it , our design team were very happy to help in achieve your design
Kate @ WoodBlocX
The website was very easy to use and a great selection of products available. We nearly went for the bespoke option but realised the Kitchen Garden container was near enough the size we needed and went for this option. We were very impressed with the tracking available and the information we received.
Anthea Whalley
Thank you for your wonderful feedback, We are so pleased that you are happy with your order.
We look forward to dealing with you again!
Lian @ WoodBlocX
Fantastic product
Great company to work with, great communication from start to finish. Extemely helpful. Love the finished product great quality and easy to build.
We are so pleased that you found our product easy to use and are pleased with our service.
If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
5 star product
product easy to use and customer service was excellent
Andrew Clark
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Excellent customer service
Fabulous product great service and follow up
Richard Hughes
Thank you for your custom, If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Excellent purchase of an Urban Corner Raised Bed
I contacted WoodBlocX before making the purchase to ask about the product and they were extremely helpful. The item took only a couple off days to turn up once ordered and it came with everything required.
Chris in Newcastle
Thank you for sharing your feedback, We are so pleased that you are happy with the product and service received.
We look forward to dealing with you again!
Lian @ WoodBlocX
Great product!
Easy to order and pallet company helpful in organising delivery.
All items present and correct and well wrapped on the pallet.
Liz in Hove
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
I would recommend WoodBlocX. This delivery for my custom made rectangular raised bed was fast and I was able to make it fairly easily. And I am a 65 year old woman.
Thank you for your feedback, it's great to hear that you found the construction easy.
If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Straight forward design service. Fast and responsive, no complaints on the service.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Great product and speedy delivery
I found the product easy to work with because of its intrinsic block design and fixing method.the alternative would have meant large blocks of wood which would need to be cut and fixed together.
The system gets over all these issues.
It looks good and will look better with plants .
Only issue was one flush capping holes did not align with remains of plastic which meant I had to drill bigger holes in the capping and shave parts of the plastic fixings to make it fit.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
We would be happy to replace the capping section if required, please get in touch and we can resolve this for you.
Lian @ WoodBlocX
Good product and nice staff.
Margaret Jones in Ynys Môn.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Very pleased with installation guides and finished product.
The plans and instructions are excellent and the kit provided matches in every way. Curves are tricky however (mine was a bespoke design but the standard circle may be the same) because 4-hole capping has to fit on the top 2-hole layer. I needed to cut one to force the fit. But the overall effect is still great.
Stuart Donnan in Southampton
Hi Stuart.
Thanks very much for the 5-star review!
We are delighted to hear that you are happy with your recent WoodBlocX purchase. If you have any other issues or concerns, please feel free to get in touch with us at [email protected] and we will be happy to assist you.
Steven @ WoodBlocX
I have had two bodies from woodblock now service was excellent customer service was 10 /10 very easy to build looks fantastic
Thank you very much for the 5-star review.
We really appreciate it here at WoodBlocX.
We hope to hear from you again in the future
Steven @ WoodBlocX
Very easy to build
Exactly as described. Arrived on schedule, all parts included and clear instructions. It took about 4 hours for the two of us to build. The hardest part is getting the first layer level, but even that proved easier than we anticipated.
David in Godalming
Hi David!
Thanks very much for the 5-star review!
We are delighted that you are happy with your purchase and that the build process went well.
Thanks for sending us the pictures. They look fantastic! We really enjoy seeing the ideas our customers have come up with.
If you have any questions or concerns about your recent purchase, please feel free to get in touch with us.
Steven @ WoodBlocX
Custom built flower beds
I ordered custom built flower beds. Very pleased with the product and instructions made it easy to put together. I would buy again and have already recommended the product to others.
Thank you very much for the 5-star review!
We are delighted to hear that you are satisfied with your purchase and that you would recommend us to your friends. We really appreciate that!
We hope to see you again in the future.
Steven @ WoodBlocX
Brilliant service
I have ordered four different planters and a seat from WoodBlocX and been very happy with delivery and quality but unfortunately on my last order 2 parts were missing . I called WoodBlocX and no questions asked the parts were ordered that day the service was brilliant and the parts arrived a few days later. Would definitely recommend.
Debra Roffe
Hi Debra!
Thanks very much for the 5-star review! We really appreciate it and I am delighted to see that our Admin Team was able to sort out the issue for you with no problems.
If you have any questions or concerns about your recent purchases, please do not hesitate to get in touch with us. We are always happy to help.
Steven @ WoodBlocX
Excellent
Intend to buy more having had such a good experience this time. Had only seen them advertised, was pleasantly surprised at quality and ease of construction.
Thank you very much for the great review! We are delighted to hear that you are happy with your recent purchase.
if you have any questions or concerns going forward, please feel free to get in touch. Our Admin team is always happy to answer any questions.
We hope to see you again in the near future
Steven @ WoodBlocX
Good product and very helpful customer service
Good customer service and helpful with queries
Thank you very much for the great review!
We are delighted to hear that you are happy with your purchase.
Please feel free to get in touch with us at any time if you have any questions or concerns.
We hope to see you again!
Steven @ WoodBlocX
A very good system with helpful ‘how to’ notes and a good personal plan
A clear and well worked out system. Essential to get first layer level and properly lined up which took time. Cutting the pegs before capping had to be carefully done. Suggestion: create different pegs for last layer eliminating cutting. Some capping mitring not quite true. But final result looked good and I am pleased with it.
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase! We are always looking at ways to improve our service and thank you for your suggestions. If we can be of assistance in the future then please do not hesitate to get in touch!
Lian @ WoodBlocX
Overall service from start to delivery excellent all information to hand and so easy to install would recommend to all.
Neil Davies
Thank you for your feedback, we really appreciate your comments and are so pleased that you are happy with your purchase!
Lian @ WoodBlocX
Absolutely first class product and support. I will be ordering more planter
The service was fantastic, great support on the build. Delivery was fast. Always someone there to help, great support in the design.
Thank you very much for the 5-star review! We all really appreciate it here at WoodBlocX.
We are delighted that you are pleased with your purchase.
If you have any questions about your purchase, feel free to get in touch with us anytime.
Steven @ WoodBlocX
Excellent service, great instructions and easy t build.
Excellent service - pallet arrived very quickly after the order made, instructions very clear. In terms of improvement - one of the capping modules had to be trimmed to fit and perhaps a little more on fitting the liner.
John McCann
Hi John!
Thank you very much for the great review! We are delighted that you are pleased with your purchase.
Feel free to get in touch anytime if you have any questions or concerns about your purchase in the future
Steven @ WoodBlocX
Excellent product and prompt efficient delivery
Excellent service, the delivery was very quick and well organised. The raised bed was very easy to put together with very clear instructions.
Thank you very much for the perfect review!
We very much appreciate it here at WoodBlocX.
If you ever have any questions or concerns regarding your purchase, we are always available to assist.
Steven @ WoodBlocX
Third garden plantar
This was our third order from this company. Quick delivery. Using the guidance notes the garden plantar is easy to assemble. The plantar is of high quality & gard wearing.
debbie outram
Hi Debbie!
We are always pleased to see a repeat customer! Thank you so much for the fantastic review.
We are always available to answer any questions or concerns you may have going forward.
Steven @ WoodBlocX
This was our 2nd buy & found it really good Arrived quickly & well packed Finish on blocks a bit rough around holes needed tidying up
REV DR COLIN RYAN
Thank you very much for the great review!
We are always happy to see repeat customers!
If you feel any of your blocks are unsatisfactory, please send us some photographs of the blocks in question and we will be happy to replace them for you.
Steven @ WoodBlocX
Worth it but harder to put together than I anticipated!
The customer service and help on the telephone from the staff was second to none- so helpful! The YouTube videos with instructions were helpful in how to put the structure together. Structure itself looks nice- only feedback is longer top edging, especially longer sections with 12 wholes can be very difficult to get on! Definitely not as easy as the video showed. Blocks themselves though easy enough once you get the hang of it.
Sophie Nicholas
Hi Sophie!
Thanks very much for the 5-star review. We very much appreciate it.
I am sorry to hear that you had some problems with the capping. If you could send us some photographs of the area in question, our Admin Team can take a look and advise. The email address to use is [email protected]
Steven @ WoodBlocX
Excellent UK Product
Great value for money. Excellent product. Quick delivery. Fantastic design service. Detailed and simple to follow instructions for easy assembly.
Richard Davis in Hatfield
Hi Richard!
thank you very much for the 5-star review!
We really appreciate it here at WoodBlocX. Thank you for sending in the photographs, your garden looks fantastic!
We love seeing the ideas our customers have come up with
Steven @ WoodBlocX
Delivers every time.
They do excellent what they say they will do - delivery great - quality excellent.
David Porter
Hi David!
Thank you very much for the 5-star review! We really appreciate it.
If you have any questions or concerns about your purchase going forward, please do not hesitate to get in touch
Steven @ WoodBlocX
Wow better than I imagined and easy and fun project. Service was amazing and I’d do this again. Well worth the price. So solid
Thank you very much for the 5-star review!
We very much appreciate it here at WoodBlocX.
Thank you for sending in the photographs, they look fantastic!
Steven @ WoodBlocX
As good as ever.
Great service
Great servce, and lovely product. Could not be more helpful from start to finish. Would highly recommend.
Thank you very much for the 5-star review! and supporting WoodBlocX! We very much appreciate it.
Steven @ WoodBlocX
Well made product and great customer service. Prompt delivery.
From ordering online to delivery was excellent customer service,
Easy to build took around 2/3 hrs to fully set everything up
And most of all the fish love it ???
Many thanks for a great product
Terry Cox
Great company and raised beds
Great service from WoodBlocX it was the 6th one we bought so can recommend
Easy website to use, order processed promptly with clear instructions about what would happen next. Order received within a few days, in the 2 hour slot arranged with the delivery company.
Philip Reynolds in Gloucestershire
Helpful Staff
Delivered when it said it would be by very helpful driver. Good communication from the company.
Brian Baker
Great system
Great system. Managed to make it up on my own, with false starts along the way. (Lady in my 70’s). Despite watching the video, printing the instructions, I still over-enthusiastically hammered in too many dowels on the first layer! A phone call to WoodblocX sorted this out, extremely helpful support. Thank you.
Thank you very much for the 5-Star review.
We very much appreciate it here at WoodBlocX.
We are delighted that you are happy with your recent purchase
Steven @ WoodBlocX
The perfect solution
An excellent product, and the service from the team was amazing. Swift response to queries, plenty of ideas to help us design something bespoke. Really easy to put together and the instructions where very clear.
Helen Parr
Thank you very much for the 5-star review. We really appreciate it here at WoodblocX.
We are delighted to hear that you are happy with your recent purchase. If you have any questions or concerns, please feel free to get in touch.
Steven @ WoodBlocX
Perfect
Got to replace some broken raised beds at the back on the garden. Incredibly easy to assemble and look totally amazing. Have ordered another 2 for the other 2 beds. They are a little pricy but they last for years. Well worth the extra money.
Claire Stay
Hi Claire. Thank you very much for the 5-star review. We really appreciate it here at WoodBlocX.
We are delighted to hear that you are happy with your purchase. If you have any questions or concerns regarding your purchase, please do not hesitate to get back in touch with us.
Steven @ WoodBlocX
Great product
Great service and delivery. Kept us informed each step of the way.
Thank you very much for the 5-star review! We really appreciate it. If you have any questions or concerns regarding your purchase, our aftercare service is always available to you.
Steven @ WoodBlocX
Brilliant service from start to finish
Design service and ordering online was first class. Information on building raised beds was clear and concise.
Ernest Bradley
Thank you very much for the 5-star review! We all really appreciate it here at WoodBlocX. We are delighted to hear that you are pleased with your recent purchase. If you have any questions or concerns regarding your purchase, our aftercare service is always available to you.
Steven @ WoodBlocX
Very fast service. Very good plan of build layer by layer.
Stephen Young
Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX. We are delighted to hear that you are happy with your recent purchase. If you have any questions or concerns regarding your purchase, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Excellent customer service and product.
Top marks.
JOHN PAUL WHITEHURST
Thank you very much for the 5-star review! We really appreciate it here at WoodBlocX. Our aftercare service is always available to you.
Steven @ WoodBlocX
from design to delivery the service was excellent
Patricia Kennedy in West Sussex
Hi Patricia! Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX. We are delighted to hear that you are pleased with your recent purchase. If you have any questions or concerns, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
We purchased a tiered raised bed to fill a space in our garden, we weren’t sure if it was going to be as easy to build as suggested, but once we had gotten it level it was pretty straightforward. We are now planning on buying more. Great products
Excellent after sales service
Excellent after sales service
Malcolm James
Good and bad
Woodblox themselves are wonderful, high quality, easy to put together.
However and this is a big however... We brought a fish pond, 6ft x 6ft, 2ft... Less than 24 hours after filming the sides visibly were bowing from the pressure of water inside. We have had to put retaining strapping around it which undoes the visual appeal but generally we are still happy, we will allow evaporation to take place and won't have it as filled.
Good service and friendly staff.
Bench
Kit made to the size we requested and delivered within the time stated. It was quite easy for a novice to make up and good addition to our woodblox planter and finishes off our revamped garden.
Margaret Morrison in Aberdeen
Brilliant product
Absolutely brilliant product, easy to assemble and looks stunning! Would highly recommend and use again, 5 stars!
Alison Streets
Hi Alison!
Thanks very much for the 5-star review. We very much appreciate it.
Your pond looks amazing. We are pleased that you are happy with your purchase.
We hope to hear from you again in the future
Steven @ WoodBlocX
I have used several WoodblocX products and have found them to be easy to assemble and look great when completed.
Excellent way to add to & finish off a garden of any type.
Easy to order, quick delivery & value for money.
stephen smith
Hi Stephen!
Many thanks for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase.
if you have any questions or concerns in the future, please do not hesitate to get in touch.
Steven @ WoodBlocX
Great product snd great customer experience.
Great product and great customer experience!
John Thompson in Cambridge
Hi John!
Many thanks for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase.
if you have any questions or concerns in the future, please do not hesitate to get in touch.
We hope to hear from you again in the future
Steven @ WoodBlocX
As always excellent product with prompt delivery
Ralph O’Meara
Thank you very much for the 5-star review!
We are delighted to hear that you are happy with your recent WoodblocX purchase
Steven @ WoodBlocX
they did everything well and professionally. i wiil certainly reccomend them to friends and buy from them in the future if needed.
Mario Caretti
Hi Mario!
Thanks very much for the 5-star review! We very much appreciate it.
If you have any questions regarding your current or future purchases, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Excellent!
Excellent service right from order though to delivery.
Product is excellent provided with very clear instructions and the final raised bet looks amazing! We’ll be buying a larger bed soon to finish our garden project.
Ben Chambers in Lincolnshire
Hi, Ben!
Thanks very much for the 5-star review. We really appreciate it.
We are delighted to hear that you are pleased with your purchase and are looking to use the WoodBlocX system in the future.
if you have any questions or concerns, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Clear instructions and easy to build
Lego for grown ups! Well designed quality product and good communication from the manufacturer. Straight forward to assemble with pleasing results. Based on my experience, will be ordering more in the coming weeks.
Kevin Marks in Bristol
Hi Kevin!
Thanks, very much for the 5-star review. We really appreciate it.
We are delighted to hear that you are looking to use us again in the future. if you have any questions or concerns regarding a future purchase, please do not hesitate to get in touch with us
Steven @ WoodBlocX
Raised bed
Very easy to order. I forgot a part and was able to order it separately but have it included with my order for delivery. Staff very helpful. Delivery was timely and driver helpful. The product is excellent, easy to put together with both instructions and watching video. Would and have recommended to family and friends.
Thank you very much for the 5-star review. We very much appreciate it.
We are delighted to hear that you are happy with your recent purchase! If you have any questions or concerns about your purchase, please do not hesitate to get in touch with us.
Thank you very much for the recommendations :)
Steven @ WoodBlocX
Clever product
Delivery was simple and the product was very easy to assemble
Nick Parish in Ringwood
Hi Nick!
Thanks very much for the 5-Star review! We really appreciate it.
We are pleased that you are happy with your WoodBlocX purchase.
If you have any questions going forward, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Fantastic pond and easily constructed
The service is fantastic, we were given good advice which helped us to make the right choice for our pond. The delivery process is excellent and was carried out to fit in with our availability.
Christine Rooke
Hi Christine!
Thank you very much for the 5-star review! We all appreciate it here at WoodBlocX.
Your pond looks fantastic!
Steven @ WoodBlocX
Hi ,, I found woodblox a great product and will recommend to my clients again , went together like a puzzle, was couple of bits missing but informed woodblox and they sent them out within 2 working days were delivered ??
Thank you great service
david dempsey
Hi David!
Thanks very much for the 5-star review! We all really appreciate it here at WoodBlocX.
We hope to hear from you again in the future.
Steven @ WoodBlocX
Excellent product, very promptly delivered.
Evan Davies
Hi Evan!
Many thanks for your 5-Star Review. We very much appreciate it.
We are delighted to hear that you are happy with your purchase.
if you have any questions about the product or the build process going forward, please do not hesitate to get back in touch with us. We are always happy to help.
Steven @ WoodBlocX
Excellent
Arrived promptly and well packed. All laid without hassle. I laid mine out on the lawn first to practice. I would advise people to do this.
Martin Lucking in Rettendon Common
Hi Martin.
Thanks very much for the 5-star review! We really appreciate it.
We are delighted to hear that you are pleased with your recent WoodBlocX purchase.
If you have any questions regarding your purchase or the build process, please feel free to get in touch with us.
Steven @ WoodBlocX
Well happy are we with our garden makeover....
We have had a first class experience from start to finish with Woodblocx.
We had help from Callum re the design, and help from Steve over the telephone. Both gave us as much time and patience as was needed, this we were grateful for.
The delivery service was again first class.
Then came the building of our new garden.
We had help from a local landscaping company in construction, and all went very smoothly. Our order was missing a few elements, but this was very quickly rectified by Steve.
End result a lovely garden which is already giving us immense pleasure. So thanks to our discovery of Woodblocx and their brilliant innovation for raised beds and matching seating area.
Well happy are we!
Excellent product, delivered on time?
The product is excellent will be buying more. Easy to assemble. Looks fantastic in the garden. People are asking where we got it.
James Laidman in Girvan
Excellent product and customer service
Simon Greenhalgh
Excellent service the goods arrived as planned. The instructions were clear and easy to follow. The construction was straight forward.
Great product let down by courier
The product is great, second purchase. On both occasions their courier has not been great, the first time I was just a communication issue, no updates or contact as promised. On the second order I had the same issue but the product was delivered two days late after chasing WoodBlocX. But as I said at the start of this a great product.
Graham Carr
Fantastic, brilliant, such a great product, so easy to build
Great service from ordering to completing project, goes together faultlessly like lego.. Needed a bespoke size and done the job perfectly... Would definitely recommend
Stuart Rose in Peterborough
Fantastic - from bare ground to pond in a day!
From ordering to delivery - service has been great. Simple online purchase process and on time speedy delivery.
Susan Pring
Will use this company again. Highly recommended.
Good product, supplied in exactly the size I ordered, but with the vagaries of wood had to use a bit of ingenuity to fit some bits in, especially the metal angle corners.
Finish item looks very good and as it's on a hard surface, with help it can be moved if required. Couple of minor problems I needed help with and customer services were 'spot-on'.
Syd Moyle
Excellent product and quick and efficient delivery. As it was a large order, there were a few bits that needed replacement / were missing, but requesting these was easy and quick. Would recommend WoodBlocX.
David H in Oxford
Sturdy but poor Finish
Hi there for the price and finish of the wood I thought this was quite expensive, from the website the finish looks almost like a kitchen cabinet finish and when I saw it once unpacking the pallet I was disappointed also the lack of
Liner with the titled pond kit was surprising as if no liner then what makes this different from a raised bed kit yet named pond kit?
Subsequently I have seen there is a note to say liner supplied separately but it’s not that obvious.
Also the dowels should come in different sizes to save the time trimming them down, luckily I had a pair of industrial cutters which cut them neatly.
Ordering process was OK
Ordering process was OK
Stephen Piggott
Poor delivery
Good product but dreadful delivery
Kathryn Delbrooke Jones
Good value, well-made piece of kit
I would definitely recommend and use Woodblocx again. Nothing missing, good instructions and very pleased with results.
Thank you very much for the 5 - Star review! We really appreciate and are delighted that you are pleased with your purchase. We hope to hear from you again in the future.
Steven @ WoodBlocX
Good looking raised bed, built by volunteers
Very good service from Woodblox in placing the order and arranging delivery. Only suggestion would be to allow more time for Palletways to ship the order in the delivery date given
Lesley Hawkins in Callander
Best choice for wood planter.
I tried many planter and pot before I found woodblocx. The design service is very helpful and easy to use. I would like to buy more soon.
Raised pond
Pre-sales advice v good, delivery as stated, pallet delivered to garage. Relatively simple/easy to build. Included extra pieces. Looks good and sturdy. Suggestion for improvement, 1) instructions send specific pond info rather than just raised bed. 2) show Lego style layer by layer construction for specific size ordered (rather than a generic size). Definitely recommend company and product.
It was easy to place an order, which was despatched on time. I was able to track it easily. On arrival it was well packaged.
However, we the found we were some components short and so we’re unable to complete the build. However on ringing, the replacement parts were sent out and received two days later, again well packaged.
Stuart Whyman
Excellent service from beginning to end
Every time i have ordered from woodblocx it has been an easy experience with all customer service being exceptional, I was kept up to date throughout from design to delivery via phone call or email.
Paul Holt
Thank you very much for the 5-star review! We always appreciate seeing a return customer.
Steven @ WoodBlocX
Excellent service from start to finish and product exactly as described. Very pleased and would highly recommend.
Colin Grogan
Great design. Easy assembly. Stylish result.
Design team couldn’t have been more helpful. Delivery arrived on time. Good instructions. Ensure you read the instructions fully before you start, and re-read before you start the capping level and you’ll be very pleased with your end result.
Michael Pearson
Thank you very much for the great review! We are delighted to hear that you are happy with your WoodBlocX Purchase.
Steven @ WoodBlocX
Great customer service and a great product
David Hindmarsh
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Easy to order online. Great webpage. Order delivered on time. Very satisfied with product. Would have been five stars if the cut end edges had been planned….minor error.
veronica denson in Ellesmere Port
Thank you very much for the great review! We are delighted to hear that you are happy with your WoodBlocX Purchase.
Steven @ WoodBlocX
Very happy with circular raised bed.
The delivery was prompt and the person making the delivery was helpful in placing the pallet where I needed it. All the pieces for the large circular kit were present and included some spares. I did not assemble it but those who did were impressed by the quality of the materials and with the help of the instructions had no difficulties putting it together. I am very pleased with the result.
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Excellent from beginning to end
Superb quality product, very easy to assemble, excellent individual instructions and you tube video. Logistics from ordering to delivery seamless. Sensible price
This company gets everything right
Sarah Galbraith
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Adds a touch of class.
This is an absolutely brilliant product. Adds a touch of class to the garden. I recommend building a dummy construction first (if possible - mine was for a planter), it made building the real thing easy.
Eamonn Regan
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon!
Steven @ WoodBlocX
Great product. Easy to assemble and speedy delivery. 10/10
Great quality product. Easy to assemble in next to no time. The pond liner states its only for their small ponds but we had more than enough left over to line another pond if required. Easy to cut down with a craft knife
Delivery was 4 days earlier than expected but delivery company had called ahead of time to arrange and managed to get a convenient date and time for all concerned.
We have previously used wooden sleepers in the garden but would definitely recommend WoodBlocX to anyone wanting raised beds or raised ponds.
Thank you very much for the 5-star review! We really appreciate it. We are delighted to hear that you are happy with your recent purchase and the service you have received.
Steven @ WoodBlocX
Perfect!
Great product , delivered as expected and completely satisfied
Thank you very much for the 5-star review. We really appreciate it. I am glad to see that you are satisfied with your purchase.
Steven @ WoodBlocX
Excellent quality. Looks professional, very pleased.
Thank you very much for your 5-Star review. We really appreciate this. We hope to hear from you again in the future.
Steven @ WoodBlocX
The service was good although had to have a couple of phonecalls about the product.
Nicola Gerrard
Hi Nicola! thanks, very much for the great review. We really appreciate it. The Blocks will take on the golden color as seen in the photographs once exposed to direct sunlight. Please let me know if there are any problems or issues with your purchase.
Steven @ WoodBlocX
Easy solution for raised beds
Excellent website and delivery very effecient
David Beavan
Thank you very much for the 5-star review. We all very much appreciate this here at WoodBlocX.
Steven @ WoodBlocX
Great product and brilliant support
Excellent service from start to finish - we’ve had very helpful contact with a few of the team and our questions have been answered promptly and helpfully.
Harriet Hall
Thanks very much for the great review! We really appreciate it and are delighted to hear that you are happy with your WoodBlocX purchase.
Steven @ WoodBlocX
Very fast very professional
Yes very fast very professional Didn’t try to sell me things I didn’t need
Mark Linfitt
Thanks very much for the great review! We really appreciate it and are delighted to hear that you are happy with your WoodBlocX purchase.
Steven @ WoodBlocX
Fantastic company, fantastic products, and fantastic customer experience. Couldn't ask for more. Very easy to assemble and the instructions are extremely helpful.
Thank you very much for the 5-star review! We really appreciate it. Your garden looks fantastic!
Steven @ WoodBlocX
Quick delivery, great service, quality product.
Xiaofan Li
Thank you very much for the 5-Star review. Everyone here at WoodBlocX appreciates this feedback.
Steven @ WoodBlocX
Would buy again
Product great, delivery great, product instructions not bad, room for error is good a mistake is fixable and the finished look is great. Have already recommended to friends and family ?
Lindsey Sarfas
Thank you very much for the 5-star review! We are delighted you are happy with your purchase and your pond looks fantastic!
Steven @ WoodBlocX
Absolutely brilliant planters, so easy to install.
Ordering was very easy. They arrived on the day expected. Delivery driver was professional and although he tried his best to get the pallet through a 500 year old side passage gate, it was about 50cm too narrow. He was as frustrated and disappointed as I was. But he did try to save me the job of barrowing them through to the back garden. Hey ho!
Assembly was very easy. I can only describe it to assembling wooden Lego bricks, the only difference being you hammer in the pins as you go. Having watched the videos, the instructions were very easy to follow however would like to have had a printed version rather than sent electronically as when phone battery died it was frustrating. Even worse as I was working in rain and was trying to keep my phone dry. I'm female. I read instructions!!! Hahaha!! Please consider providing customers with the option of a hard copy of the assembly instructions!
I'm absolutely delighted with the finished planters. They look stunning. I will be returning as a customer soon to buy more and I will request printed instructions to be sent with my next planter order. Thank you.
Lynn Farrington in West Auckland, Co.Durham
Thank you very much for the 5-star review! We really appreciate it and we are delighted that you are pleased with your purchase.
If you were to order again in the future, please let us know you would like Printed Instructions and we can post these out to you
Steven @ WoodBlocX
Very good, delivery impeccable above the call of duty.
Service admirable. Did what it said on the tin!
Only fly in the ointment one capping blocks split.
However I.have placed another order.
Fredk Bailey in Sussex.
Thank you very much for the great review! We really appreciate it.
Can you get in touch with our Admin Team at [email protected] with a picture of the split capping? They will be happy to arrange a replacement to be sent to you.
Steven @ WoodBlocX
Nice product, easy to assemble
Nice product, easy to assemble, good lear instructions.
Tony walsh
Thank you very much for the 5-star review, we really appreciate it! We are delighted that you are pleased with your purchase.
Steven @ WoodBlocX
Excellent service, very efficient helpful and friendly staff.
Thank you very much for the 5-star review, we really appreciate it! We are delighted that you are pleased with your purchase.
Steven @ WoodBlocX
Excellent service, good product, simple to assemble
Antony Forest in Northampton
Thank you very much for the great review! We all really appreciate it here at WoodBlocX.
Steven @ WoodBlocX
Complicated
Bought 2 packs and they all turned up mixed together and really hard to separate now have to measure every single piece to see if they cross check with the drawings. Not easy at all.
James Shipwright
Hi James,
Have you been in touch with our admin team about this? our email address is [email protected].
We will be able to assist you.
I look forward to hearing from you.
Steven @ WoodBlocX
Excellent bespoke service, high quality product.
Amazing service with an excellent and well considered design. Harry was our designer, and fashioned a bespoke design from a sketch and some measurements we sent, and was on the end of an email to make tweaks and alterations throughout the process. The final product was straightforward to build and great quality, and nicely different to all the sleeper beds that tend to be used instead - couldn't be happier with it.
Thank you very much for the 5-star review! We all really appreciate it here. I will pass on your feedback to Harry.
Steven @ WoodBlocX
Very quick responses to questions.
Christopher Palmann
Thank you very much for the great review! We really appreciate it.
Steven @ WoodBlocX
Capping didn't fit and is being replaced. Assembly quite easy and looks good.
Thank you very much for the great review. We really appreciate it. if there are any other issues with your build, please get in touch with our Admin Team who will be happy to help.
Steven @ WoodBlocX
Impressive service from start to finish
I have been really impressed with WoodblocX from start to finish. It began with some really helpful answers on the website chat to a whole bunch of questions. Then Callum worked up a design based on my sketch and measurements, and answered more questions. When I placed the order, delivery was fast and helpful: the driver placed the pallet exactly where we asked.
Construction is proving very simple. The instructions are detailed but clear. I am about half way through the build - my challenge is levelling the uneven ground in my garden.
Gabor Kovacs in Hampshire
Thank you very much for the 5-star review! We really do appreciate it here. If you have any questions or concerns, please get in touch with us at any time.
Steven @ WoodBlocX
Great
Quick efficient service. Prompt delivery. Good Quality & Easy to assemble.
Richard Fuller
Thank you very much for the 5-star review! We really do appreciate it here. If you have any questions or concerns, please get in touch with us at any time.
Steven @ WoodBlocX
Website easy to navigate - had a query re delivery which was speedily dealt with
Thank you very much for the 5-star review! We really do appreciate it here. If you have any questions or concerns, please get in touch with us at any time.
Steven @ WoodBlocX
Excellent Product
Excellent product, once the ground is levelled the whole thing locks together easy and quickly. Easy to order and efficient quick delivery.
Terry Hollick in Romford Essex
We really do appreciate your amazing review. Thank you. We are available any time if you need our assistance with anything else going forward.
Steven @ WoodBlocX
Simplistic, Stylish, Brilliance......
First the actual bed.....never I have I built something so stylish with such ease that looks absolutely stunning and has attracted so many comments from everyone that passes.
Second the service....having seen this on the web I wanted to make some slight adjustments to the actual dimensions and from the initial email I sent I have received quality information at every stage of the design changes, from prompt answers to questions to detailed schematics how it would look and its build make up, and when it arrived very detailed but simple to follow instructions layer by layer of the build.
Finally having decided that we where to install a raised bed and after searching the internet I found this design at the right price, so much so, that I designed and built the garden up for this to stand on as previously it sloped towards the house. the two side beds were an 2nd thought addition otherwise I would have had adding them to the original design.
Finally again, I am not a builder while neighbours and others have witnessed my efforts on this project, it was but not until the bed was added 'the crowning glory' then the compliments flooded in.
Thanks to all at WoodBlocX.....
Brian Stott
We really do appreciate your amazing review. Thank you. We are available any time if you need our assistance with anything else going forward.
Your Raised Bed looks fantastic!
Steven @ WoodBlocX
Brilliant.
Just perfect
I saw these raised bed in a gardening magazine. I ordered one on the Saturday and it was delivered on the Tuesday. What a service !!
I was a bit daunted, but the instructions were very easy to follow, and I managed to construct it all on my own. If I can do it at 70 then you can too.
Love love love it
Irene Hulston in Stenhousemuir
Excellent service from start to finish
Excellent service. Had a bespoke design which was a bit different to the norm and the design team did a great job of working with my request.
All fits together nicely clear instructions
Would recommend. Clear instructions. Delivered promptl. Didn't know the dowels were plastic. A dowel remover would be nice to have in the pack.
Petra Williams
Good product, excellent instructons, easy to erect
My order was delivered on due date, everything was complete, the instructions sent on line were very good especially the diagram showing my particular raised bed, the only problem I had was that the instructions said to use sharp sand as a base but did not say how thick, I used roughly 1 cm and this turned out to be too much as the first layer kept sinking into the sand when fitting the second layer and capping, leaving gaps between the blocks. I did find the wood selection of some of the blocks was rather poor with very large knots and splits, this was not a problem for me as only the front face is showing so I could select the best blocks but could be a problem if all faces were visible.
Christopher Bamber
Thank you very much for the great review! We are sorry to hear that you are disappointed in some of your blocks. We strive to only send out the best blocks but sometimes things can slip through despite our Quality Control efforts. If you could send us some pictures of your damaged blocks, we will be happy to replace them for you.
Our admin team is available at [email protected]
Steven @ WoodBlocX
Great product
Great service quick and easy to order and good delivery service we made our woodblocx into a pond looks amazing
Alison chambers
I would definately recommend buying from Woodblocx
I would definately recommend buying from Woodblocx. Their staff are very helpful and answered all my questions quickly and efficient and the raised bed was excellent.
Janet Sanderson
Thank you very much for the great review! We hope to hear from you again in the future.
Steven @ WoodBlocX
Excellent Customer service, coupled with a great product
Kerry Pullin
Thank you very much for the 5-star review. Everyone here at WoodBlocX really appreciates it.
Steven @ WoodBlocX
Outstanding product and service.
Outstanding service and help. When we needed advice on an aspect of the build they were extremely helpful.
Jan Stoney in Malvern, Worcestershire
Thank you very much for the 5-star review. Everyone here at WoodBlocX really appreciates it.
Steven @ WoodBlocX
Brilliant product - so easy to construct even for 2 elderly customers!
Very good customer service and a superb product. We constructed 8 raised beds for vegetables, slightly larger than 8' x 4' within 2 days. The construction was simple and the instructions were very easy to follow. I would thoroughly recommend this product to anyone who wants good, strong beds which look very attractive and hopefully will last us for the rest of our lives ( that may give you an indication of our ages! )
Frances McMahon in Hereford
Thank you very much for the 5-Star review! We are delighted to hear that you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Easy to assemble raised beds and great aftercare.
Susan Bates
Thank you very much for the 5-Star review! We are delighted to hear that you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Brilliant product
Brilliant product , simple to build with clear instructions and delivered on the date we chose. We used the design service as we required a large planter ( almost 4 meters) to fit in a specific area so not a regular shape. It is a solid quality product , cleverly designed to be simple to build and great looking , would certainly purchase from this company again .
Bruce Thomson
Thank you very much for the 5-Star review! We are delighted to hear that you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Great Quality, Surprisingly Simple
The ordering was simple, but when I received the plans, it was obvious that the build design was unique to my measurements. The kit arrived promptly and the instructions were easy to follow. The only problem that I had was driving the very large pegs into a subsoil of heavy clay and boulders. Technical support was amazing and extremely quick to replace one slightly defective part and I'm very pleased and proud of the large raised that I have been able to build and plat in less than a week.
David Sharp
Top product, exactly as described.
Excellent design service and advice from Innes Watson.
Good solid product, easy to assemble.
Joe Hughes
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience. I will pass your Feedback to Innes!
Steven @ WoodBlocX
Excellent help and guidance with the design and specification, and very good construction instructions
Barry Glazier in Wimborne, Dorset
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
This is a clever product
This is a clever product, well thought out and created by a team with genuine integrity, on our own island.
Great service, delivered on time and a pleasure to build.
Highly recommended.
Peter L in London
Thank you very much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
Excellently put together kit and instructions made for great outcome
Efficient and professional
Karen Anderson
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
Perfect pond
Efficient service, helpful in planning , no problems encountered. Quality product.
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Thank you ver much for the 5-star review! We very much appreciate this. We are glad you are happy with your WoodBlocX experience.
Steven @ WoodBlocX
The only raised bed system worth having. Worth every penny.
Where do I start?
Ordering, - easy.
Advice before ordering- Outstanding. Instructions on how to build - perfect as they are customised to your order just follow them and you can't go wrong.
Delivery - on time (and a shout out to Mitchells helping me to get the pallet up the drive to get it in the garage.)
We built two in one day, Levelled, built, lined with DPM and filled and we aren't young!
Mark in NG17
Thank you very much for the 5-star review! We all really appreciate this. Our aftercare service is always available to you should you require it. We are glad everything went smoothly with the build and they look fantastic.
Steven @ WoodBlocX
Excellent
Excellent service, the Bench was very easy to assemble snf s great product
Charlie in Stone
Thank you very much for the perfect review! We are glad to hear that you are satisfied with your purchase. We hope to hear from you again soon.
Steven @ WoodBlocX
We had problems with the delivery but Woodblox were excellent are at resolving the issues. The product is excellent and worth every penny.
Thank you very much for the 5-star review! Everyone here at WoodBlocX really appreciates it. We hope to hear from you again soon.
Steven @ WoodBlocX
Usual great service from this company
This is my fourth purchase from WoodBlocx. Delivery is really quick. Courier calls the day before delivery. The product itself is ideal for me. No heavy lifting. Easy to put together. The only negative on this particular project was that the build instructions missed out on the placement of one of the dowels on each tier of block. Having built a few projects already I noticed early on that the structure would not be stable without these dowels in place. As usual there are loads of extra dowels supplied so no big problem. I used the design service for this project and found this process very easy
Archie Kay in Paisley
Thank you very much for the 5-star review! We all really appreciate it. I am glad to hear that the whole experience went smoothly for you. Our team is always available to answer any questions or queries should they arise.
Steven @ WoodBlocX
Excellent easy ordering and quick delivery. Product is just perfect.
Alison Simpson
Thank you very much for the 5-star review! We all really appreciate it. We hope to hear from you again in the future.
Steven @ WoodBlocX
Excellent service and quality throughout. Couldn't fault the customer experience, and the finished raised beds look amazing.
Lisa Richardson
Thank you very much for the 5-star review! We are always happy to hear from satisfied customers. We would love to see some pictures of the finished product. Our after-care service is always available to you should you require it.
Steven @ WoodBlocX
Great product
Great product everything from design service by Innes to delivery nothing seemed an issue especially on customer care side by Steven. Would definitely use this product and service again. If you follow the instructions step by step it’s an enjoyable experience.
Rueben
Thank you very much for the perfect review! I will be sure to pass on your feedback to Innes and Steven. Our Aftercare service is always available should you need it. The wall looks fantastic in your garden!
Steven @ WoodBlocX
Simple and elegant with good service
Im really happy i went with WoodBlocX. I chose it because i’m not really good with diy tasks and found it so simple to build, the blocks are just like fitting lego together really and the instructions are easy to follow.
Also the product takes away the need for cutting, concreting, drilling making life even simpler. The final result is amazing!
The overall cost i think is comparable to railway sleepers in my opinion but with less hassle than dleepers
If you are going to use it then try their design service its really helpful. I would highly recommend
Thank you very much for the perfect review! We all really appreciate this here at WoodBlocX. I am delighted to hear that the build experience itself went smoothly and was hassle free. Our after-care service is always available to you. We hope to hear from you again in the future.
Steven @ WoodBlocX
A great way to make a raised bed or small pond
Excellent, prompt service and good flexible delivery arrangements. The kit itself is straightforward to use, and, having built with sleepers before, the Woodblocx were so much lighter to handle. Very pleased with the result.
DAVID SAVAGE in Cambridge
Thank you very much for the 5-star review! We all really appreciate it here at WoodBlocX. We hope to hear from you again in the future. All the best.
Steven @ WoodBlocX
Good product but some damage in delivery
Great well made product but delivery dates changed and there was some damage to one of the capping pieces where it protruded from packaging
Nick Jones
Thank you very much for the great review! Unfortunately, sometimes there can be delays in the transport network which are beyond our control We always strive to meet the dates chosen by our customers.
I am sorry to hear that some of the pieces were damaged during transit. If you could take some pictures of the damaged blocks and send them to our admin team at [email protected], we will happily arrange for replacements to be sent to you.
Steven @ WoodBlocX
WoodBlocX customer service and logistics management is top rate. I was hospitalised between order and delivery but they handled the situation sensitively and professionally. I had to let them know on the morning of the revised delivery date that no one would be available to take delivery - but again they rose to the challenge. Top notch. Lisa at FTS was brilliant.
William Edge
Thank you very much for the 5-Star review! We all really appreciate this. If you ever have any questions or concerns regarding your build, please do not hesitate to get back in touch with us.
Steven @ WoodBlocX
This is the second time we have used WoodBloc, great design services and easy to build, providing you follow the instructions
John East
Thank you very much for the 5 stars! It's always great to see a returning customer. If you have any questions or concerns regarding your build, please do not hesitate to get in touch with us.
Steven @ WoodBlocX
Hexagonal Planter
Excellent customer service. Although a piece was missing off my order, I emailed customer service and received a reply within a few minutes. This was on a Saturday over the Easter weekend. The missing piece was sent without any delay. The planter was easy to build and looks great.
Thank you very much for the 5-star review. We all really appreciate it here at WoodBlocX. I am delighted to hear that you received your missing component and managed to complete the build with no problems.
Steven @ WoodBlocX
Bit like an adult lego set, fun to put together, worth it.
Pallet arrived promptly, all neatly stacked.
Justine Hughes
Thanks very much for the perfect review! I am delighted to hear that you had fun and enjoyed your WoodBlocX Experience. We hope to hear from you again in the near future!
Steven @ WoodBlocX
Could be better if they listened to their customers
Second order from them and it’s hut and miss.
They use a hopeless delivery partner who on both occasions have been useless and delayed. I passed this feedback to them but they don’t seem that interested. Shame as with a bit of care they could be really good.
Thank you very much for your review! We really appreciate all feedback. We do pass on all delays to our delivery partner but unfortunately, there can be delays in the delivery network that are beyond the control of WoodBlocX. We apologise for the delay and any inconvenience caused to you by the delay.
Steven @ WoodBlocX
A quality product that is consistent every time
This my 5th project using Woodblocx. The timber is carefully machined to ensure a gods and accurate installation. Despite the excellent bespoke fitting instructions (one size definitely does not fit all) the product is quite forgiving but as my old father-in-law used to say - Start right; End right.
Plea see bear I. Mind that every so often they have to use timber from another tree so colour, texture and appearance can differ wildly - but for me that is what adds to the rustic charm.
As per usual the delivery was on time and there were no missing parts (extras actually).
Steve Bates in Weston super Mare
Thank you very much for the 5-star review. We really do appreciate it. We are glad to hear all went well with your build.
Steven @ WoodBlocX
Amazing company
Amazing customer service. Staff very helpful, nothing was a bother at all. Product exactly as described and fab quality. Worth the money .
Sharon Elliott
Thank you very much for the amazing review! We very much appreciate it.
Steven @ WoodBlocX
Excellent product and customer service
Highly recommended - very well designed product that was simple to assemble. And - customer service was first class.
James Carmichael
Thank you for the 5-star review! We really do appreciate this feedback. We are glad you are happy with your WoodblocX experience.
Steven @ WoodBlocX
Excellent product
We first bought from Wood block X 10 years ago to build two raised beds in our garden, when we wanted another shallower bed for raspberries we looked no further.
Jean Winn
Thank you very much for the 5-star review. We are delighted to know that we were your first choice.
Steven @ WoodBlocX
Love it!
Really great service, speedy delivery and easy to follow instructions! Customer service team also very helpful with any questions. Built the flower bed in a day!
Ben
Thank you very much for the 5-Star review! We really do appreciate it here at WoodBlocX!
Steven @ WoodBlocX
Should send instructions with the wood
Philip Gillam
Thank you very much for your review! We always appreciate the feedback. Unfortunately, we do not send printed copies of the instructions as they can easily be lost in transit. It is more economical to send electronic copies of the instructions as they can be read on any mobile device. Copies of instructions are sent with every order confirmation email.
If you require printed instructions, please let us know and we can arrange to have them posted to you.
Steven @ WoodBlocX
Great quality product. Will be buying more!
Great product, delivered quickly and easy to assemble.
Gareth Martin
Thank you very much for the 5-star review! We really do appreciate this very positive feedback. Our aftercare service is always available should you require it.
Steven @ WoodBlocX
Well designed & well made
Well designed, well made and excellent isometric drawings together with instructions. Back up available if needed.
Terry Boardman
Thank you very much for the 5-star review! We really do appreciate this very positive feedback. Our aftercare service is always available should you require it.
Steven @ WoodBlocX
Great product easy to build.
I already purchased 2 raised beds a couple of years ago which have been excellent.
So I was more than happy to purchase another for a different area of the garden recently which is also great.
Thank you very much for the 5-star review! We really do appreciate this very positive feedback. We are always delighted to see return customers.
Steven @ WoodBlocX
how to be impressed
From Order to Delivery the speed of service has been very good indeed, especially with regard to my botched-up instructions.
The additional parts arrived almost simultaneously with the main delivery, as you hoped they would, and I could not be more impressed!
The construction is almost complete and seems to be idiot-proof (hope I've not spoken too soon).
Peter Bovey in Gosport
Thank you very much for the 5-star review. We all appreciate it here at WoodBlocX. If you have any questions regarding the build, please feel free to get in touch with us.
Steven @ WoodBlocX
WoodBlocX service is excellent
WoodBlocX service is excellent from initial ordering and final design amendments, however I am still awaiting the delivery !!!
John Golland in York
Thank you very much for the 5-star review! Can you please get in touch with our Admin Team at [email protected] and we will investigate this for you.
Steven @ WoodBlocX
Absolutely love the product
Woodblock service is excellent. Had a problem regarding delivery of goods. Gave customer service a call and all sorted in no time at all. Had also contacted them previously regarding a request for extra capping to be added to an order and again it was sorted out with minimal fuss and complete competency.
Do feel the website could be better as I feel I have to ‘jump’ around a lot to find what I’m looking for (but that could just be my IT skills, lol ?).
Sharon Liddell
Thank you very much for the 5-star review. We really do appreciate this. Thank you very much for the feedback regarding the website. We are always trying to improve our customer service so we will take a look at the website and see if anything can be done to make it more user-friendly. Our aftercare service is always available to you if you ever need it.
Steven @ WoodBlocX
Very good product and customer service
Very good product and customer service
Thank you very much for the 5-star review! All of us here at WoodBlocX appreciate this. Please let us know if you need any assistance in the future.
Steven @ WoodBlocX
Fantastic customer service
I ordered something unsuitable by mistake so my 5 stars relate to customer service. Woodblocx was very understanding and agreed to arrange collection and refund of my order, which they did quickly and efficiently.
Thank you very much for the amazing review. Please let us know if we can assist you in the future.
Steven @ WoodBlocX
Very good quality good instructions to set up
10 out of ten
Thank you very much for the perfect review! We are glad you are satisfied with your WoodBlocX purchase
Steven @ WoodBlocX
Problemswith the order I'm afraid. WoodBlocX products good.
Order picking needs improvement, but the products are good and sturdy.
Thank you very much for the great review. We do apologise if there was a mix-up with the components. We are always striving to improve and I will pass your feedback along.
Steven @ WoodBlocX
Great company, Bought a fish pond last summer 2 x bedding boxes this year.
Great Company, Bought a fish pond last year, this year 2 x planters easy to put together.
Just like lego bricks, Excellent service, recommend 100% Many thanks.
Allan Aveyard in Waltham on the Wolds
Thank you very much for the brilliant review! We really do appreciate this. Our aftercare service is always available to you should you ever require it.
Steven @ WoodBlocX
Great product and service.
Was impressed by quality of product bought last year so ordered two more raised beds. Same product quality and excellent instructions but slightly let down by four blocks missing. Called customer service and missing parts delivered two days later. As this was dealt with so quickly I was still happy to give five stars.
Thank you very much for the 5-star review! We really do appreciate this. We are glad everything went well with your build,
Steven @ WoodBlocX
Great Kit - Woodbloocx
Woodblockx order arrived on time with helpful delivery person. Recommend to view the assembly video on Woodblocx site!!
Kit was complete assembly took about 2 hours ( size about a metre square and 2 levels)Fairly straightforward to assemble with pegs tapped into place. Capping last layer needs vigorously to be banged into place.
Tip - make sure ground level.
Recommend- yes
Buy again - yes
Thank you very much for the 5-star review! We are glad everything went well with your build. Our aftercare service is always available to you should you require it.
Steven @ WoodBlocX
Just like playing with Lego
Simply perfect! Great communication, delivered on pallet securely wrapped on specified day. Instructions for construction very clear. Went together perfectly.
We are delighted to see that you had a great experience with WoodBlocX. We really do appreciate your excellent review. if you ever have any questions or concerns regarding your original purchase or a future project, we are always here to help.
Steven @ WoodBlocX
Very good designs & quality
Very good design & quality. Excellent back up service Thank you
We are delighted to hear you had a great experience with us. the 5-star review is very much appreciated!
Steven @ WoodBlocX
Bespoke design service
Having awkward shaped paving prevented us from purchasing off the shelf raised beds. The design service offered by WoodBlocX and completed by Harry was fantastic. We weren't sure of our height requirements so designs at various heights were drawn allowing us to decide on the height that suited our budget and requirements. After accepting the design, a link is provided to easily order and pay. Delivery was on a pallet on the required day. A colour coded plan was provided which make building the bespoke shape easy. The beds look fantastic in our garden and we have now had further designs drawn to complete our garden in the future.
Thank you very much for the brilliant review! I will pass your warm regards over to Harry, Please let us know if you require any assistance in the future with either your previous purchase or any upcoming projects.
Steven @ WoodBlocX
Good customer service
I had a few problems initially but after a couple of emails I was pleasantly surprised by their customer service.
Caroline Callaghan
Thank you very much for the great review! I will pass on your warm regards to our admin team. take care!
Steven @ WoodBlocX
Just brilliant!
Excellent service from start to finish. Product is easy to assemble and very good quality. We are extremely pleased with our final look.
Becci Brown
Thank you very much for the 5-Star review! We very much appreciate this. Your garden is looking amazing. Those pictures are fantastic.
Steven @ WoodBlocX
Brilliant service -brilliant product great fun to build and we are delighted with the results
Lynn Ball
Thank you very much for the 5-star review. We very much appreciate this.
Steven @ WoodBlocX
Great product and Service
Easy to order and fab delivery times and delivery
Gemini Fitzsimons
Great stuff
Easy to do yourself and it looks amazing. Will buy again.
Dave Jarrett
Quick delivery, easy to put together
Delivered quickly with all the right parts. They were quick and fun to put together. Very pleased
Thank you very much for the great review! This is very much appreciated. We are delighted that you enjoyed your WoodBlocX Experience and hope to hear from you again in the future.
Steven @ WoodBlocX
Great Service
Fantastic services and questions were answered comprehensively prior to purchase.
My one small gripe is that we ordered a lot of timber which arrived on a broken and overloaded pallet which meant the delivery driver was reticent to remove from the truck for fear of damaging the wood.
Good product. Poor service overall.
Good product. Prompt order processing. Clear assembly instructions.
Poor packing (parts of the order were missing).
Poor delivery arrangements - the order did not arrive on the day arranged. The missing parts did not arrive on the arranged day.
Susan Hopwood
Good Afternoon.
Many thanks for your honest review. We really do appreciate these as not all of them can be 5-stars so this helps us improve our service. We are delighted to hear that you are happy with your product but unfortunately, there are delays with the transport network that is beyond our control.
We will use your feedback to improve our service.
All the best!
Steven @ WoodBlocX
Good products with value for money.
Excellent good service with extremely good products. Easy followed instruction. Cleverly designed making it easy to work with.
Thank you very much for the 5-star review. This is very much appreciated. We are glad you enjoyed your WoodBlocX experience.
Steven @ WoodBlocX
Brilliant product and service.
Brilliant product and service from initial contact to delivery. So straightforward to assemble, great personalised plans to follow and very helpful customer service. Delivery first class, very accommodating driver. Would certainly recommend.
Carole in Cheshire
We are very happy to hear that you enjoyed your experience with WoodBlocX. Thank you very much for the 5-star review. it is very much appreciated.
Steven @ WoodBlocX
Raised pond
Bought raised pond to house plastic reservoir I already had. Instructions very clear and pond was very easy to assemble and looks great.
Andy Gearing
We are very happy to hear that you are enjoying your recent purchase. Thank you very much for the 5-star review. We hope to see you again soon!
Steven @ WoodBlocX
Brilliant, highly recommended
We brought a small fish pond and it's amazing. It was easy to put together using the online instructions. Tip: put the big blocks on the row first, then slot the small ones in.
tracey mansfield
Thank you very much for the 5-star review! This is very much appreciated. Your build looks fantastic! You did a great job. We hope to hear from you again soon.
Steven @ WoodBlocX
Great product, easy to use and looks great!
Excellent design service, delivery and a great product, very easy to use and the finished steps and retaining wall looks great!
Tracey Evans
Thank you very much for the perfect review! This is very much appreciated. You have a wonderful-looking garden and dog, hope he is happy with your new purchase! We hope to hear from you again soon.
Steven @ WoodBlocX
Harry and the design team were helpful, and patient, when helping to finalise the design for our bespoke raised bed.
Keir Trevithick in Helston
Thank you very much for the great review! I have passed your kind regards over to Harry and the Design team. We hope to hear from you again soon.
Steven @ WoodBlocX
Expertly constructed kit for anyone to assemble
Ultra quick delivery and complete easy assemble for all steps of the build. This is the third build I have used Woodblocx for and would recommend this product to anybody for their own garden.
Thank you very much for the amazing feedback. We really do appreciate your repeat custom. Thank you :)
Steven @ WoodBlocX
Great modular garden kit
Quick straight forward ordering and delivery.
The delivery guy was able to put the palate just in the right spot and was very helpful.
Thank you very much for the great review! This is very much appreciated and we thank you for your custom. We hope to hear from you again soon.
Steven @ WoodBlocX
Ordered online and it does everything that it offers. Looks great now built, can’t wait to see all the flowers and bulbs. I’m sure it’ll look great
Thank you very much for the fantastic review! We would love to see some photographs once filled with flowers. We hope to hear from you soon.
Steven @ WoodBlocX
Raised bed with wildlife pond
Excellent, helpful service. Prompt regular contact to discuss bespoke order so felt reassured that all was well.
Saara in Bedfordshire
We are happy to hear that you enjoyed your WoodBlocX experience! We hope the build process went well and hope to hear from you again soon. All the best.
Steven @ WoodBlocX
Excellent again
This is our second time ordering from WoodBlocX, and we would definitely use them again. Ordering process is very easy thanks to the comprehensive information on the website. Delivery was on time and all parts were there as ordered. Whilst the kits are never as easy to put together as the videos suggest, I think that’s mostly a combination of our garden not being level (which therefore requires a lot of time and effort to sort out), and my personal skill level! The whole process, from starting to remove the turf through to completion was about 5 hours. Now they’re in, they look great - high quality material - and we can’t wait to get planting.
Thank you very much for the amazing review! It is very much appreciated. We are delighted to hear that you managed to get them built without too much trouble. We are always happy to help our customers, both new and existing with any questions long after the build process so feel free to give us a call at any time if you need us.
Steven @ WoodBlocX
Everything went as planned,couldn’t fault anything
Would definitely buy again.
Thank you very much for the 5-star review. This is very much appreciated. We hope to hear from you again!
Steven @ WoodBlocX
Brilliant product, well marketed
Excellent experience throughout. I used bespoke design service and designer clearly understood my needs and offered alternative proposals. Good liason. Good product. Good instructions. Happy client.
CSP Garden services in Whiteley
Thank you very much for the great review. This is very much appreciated. We are delighted to hear that you are a happy customer. Our aftercare service is always available. Please give us a call if there are any questions or concerns. We hope to hear from you again soon.
Steven @ WoodBlocX
Great product -great fun
Brilliantly thought our product. everything you need is in the pack-no issues with bits missing . Once you get the hang of it easy to use . If you make a mistake it is easily rectified . A product where every eventuality has been thought through and addressed.
Easy ordering and delivery process. One block was missing from the pallet. We reported this and the missing block arrived via parcel post two days later. A potential complaint was turned into a positive.
Thank you very much for the 5-Star review! This is very much appreciated. Our Aftercare Service is always available for you. We hope to hear from you soon.
Steven @ WoodBlocX
Highly recommended.
My fourth purchase. Always great product, service, design and delivery. Special thanks to Innes.
Terence Kathrens in South Wales
Thank you very much for the 5-star review! We will pass your thanks over to Innes. We hope to hear from you again soon.
Steven @ WoodBlocX
Custom designed multi-level raised beds.
Custom designed raised beds, delivered promptly, securely packaged and all complete (with a few spares left over. Building is very straightforward and ended up being a one man job. Do spend time getting the base level before building it makes the whole job easier. Finished product is excellent and something for us to be proud of. Now we only have to fill it and sit back and enjoy the fruits of our labour.
Roger Howarth
Thank you very much for the 5-star review! This is very much appreciated. We hope to hear from you again soon.
Steven @ WoodBlocX
One piece missing. E.mail sent.
Sue Head
We are sorry to hear that a component was missing from your order. If you can get in touch with our Administration team - [email protected] or give us a call on 0800 389 1420, we will happily get the missing component sent to you. I look forward to hearing from you.
Steven @ WoodBlocX
Satisfied customer from the Wirral
Great website with easy instructions. Phone queries answered really quickly & v helpful. Delivery all worked smoothly too - watch video clip re delivery when booking slot. I built my raised bed all by myself, straightforward system. Love this product & the people who run it!
Thank you so much for the perfect review! We are glad to hear everything went smoothly with your build.
Steven @ WoodBlocX
Really nice product
I ordered a raised corner, curved planter. It arrived within two days and all the instructions (provided on line) were clear and easy to follow.
As long as you spend time getting the bottom layer of wood blocks absolutely level and square the rest is easy to build the flower bed and very satisfying to put together.
Philip Fothergill
Thank you very much for the 5-star review. Our aftercare service is always available to you if you have any questions going forward. All the best!
Steven @ WoodBlocX
Excellent prompt delivery, easy to make and looks fantastic
Better than expected.
Delivered when they said they nwould.
Easy to put together.
Looks good when assembled.
Thanks very much for the great review! We are delighted that you are happy with your purchase. All the best!
Steven @ WoodBlocX
Replacement part.
The staff were really helpful and patient. They replaced the part free of charge even though it is more than eight years since I bought woodblox. I didn't think a guarantee would last that long.
John Penfold
Thank you very much for the great review. We are delighted you are happy with your WoodBlocX Experience.
Steven @ WoodBlocX
Great service, great product
Very easy to order. Great customer service. Product was easy to assemble and good quality. Shipment arrived on time and the options to pick a delivery date to suit was great.
Saving up for my next one!
Antony Brown
Thank you very much for the 5-star review! This is very much appreciated. If you need any assistance with your next purchase, we are always available to answer any questions you may have.
Steven @ WoodBlocX
Brillient
Excellent service and dilivered on time
john David Cullen
Great product, great staff, prompt delivery
Great product, very helpful staff on original design and again when I wanted to further raise two of the veg beds.
Delivery is quick too.
Thank you very much for your 5-star review! We are always delighted to receive one. We are always available if you have any questions or concerns regarding your purchase.
Steven @ WoodBlocX
A good product generally. End result looks good too!
The only reason I rated a 4 star was because we had issues with several items of wood blocX specifically on the very top of the two large raised beds we had purchased.
The wood had large splits throughout which would have caused water to penetrate & rot quickly. It also was badly aligned & cut incorrectly. However I must say the service was brilliant. We had replacements fairly quickly.
Only problem was we then took far longer to complete the overall task than we had anticipated! Also when you get to the end,(& in our case at retirement age we felt pretty tired) we just wanted to celebrate the achievement of making the two very large planters for ourselves. We couldn't because they were both incomplete, until the remaining pieces arrived. So it sort of took the enjoyment away from our project!
Beware it does take longer to generally build, especially in our case because the area was on a slight slope.
Also the instructions are not very clear about placing the metal L plates at the last level. You must align half under two screws & half over the other two (hope it makes sense), otherwise the top edging will not fit properly. But any one with common sense would see this & it is easy to remedy especially if you have the full BlocX kit bag with the right tools.
Thank you very much for the good feedback. We really do appreciate it.
Steven @ WoodBlocX
Very happy!
Very happy indeed. The product looks great and was pretty easy to build - the main thing is getting that first level right and then it pretty much just slots into place - like a large Lego set. The flower beds look great and it feels very good quality. Arrived quick too. Very happy.
Thank you very much for the 5-star review! We very much appreciate this. We are delighted that you are happy with the build. Our after care service is always available to you.
Steven @ WoodBlocX
Excellent product delivered on time
Excellent product delivered on time .. very helpful design service
Thank you very much for the 5-star review! This is very much appreciated. Your build looks great!
Steven @ WoodBlocX
A pleased customer
From working out what would fit next to my flower bed to a neighbour assembling my raised bed the process was well organised. The colour coded plans of each level were excellent.
The only slight problem was caused by the carrier delivering my pallet a day earlier than was agreed and simply leaving it in my front garden.
Thank you very much for the 5-star review! This is very much appreciated. If you have any questions or concerns, our aftercare service is always available to you.
Steven @ WoodBlocX
Really pleased
I was really delighted with this product. Easy to assemble with very clear instructions ( I am not particularly handy!). Finished raised bed looks great. Many thanks.
Patricia in Tighnabruaich
thank you very much for the 5-star review! We are glad to hear you had a smooth build experience!
Steven @ WoodBlocX
Absolutely love it. Good quality. Just what I wanted. Just can't wait for it to be installed. I'm hoping that it will be just what I am looking for.
Melissa Miller
Thank you for the 5-star review. We all really do appreciate this. Our after-care service is always available should you require it.
Steven @ WoodBlocX
Easy to assemble. Good looking raised bed and for very reasonable cost compared to cost of railway sleepers as an alternative!
Tom Wallage
I thought the product and service was great.
I thought the product and service was great. Not much more to say really except I had to dig a small trench and then put sand in it so a video on how to make this level would be helpful
Bob Butts
Thank you very much for the 5-star review! This is very much appreciated by us all here at WoodBlocX
Steven @ WoodBlocX
Excellent product and great service
They were helpful from the start and their helpful staff were always available with advice as required
We are delighted you had a great experience with WoodBlocX. The 5-star review is very much appreciated by us all here at WoodBlocX
Steven @ WoodBlocX
Easy to build
Excellent service and v quick delivery. I did contact customer services as the email sent to me confirming the order didn’t have the construction details but they were emailed to me with 5 minutes of my call. Thank you so much.
Thank you very much for the amazing review! We are delighted to hear that you had a pleasant experience with us here at WoodBlocX
Steven @ WoodBlocX
Very pleased
Very pleased with our new raised bed. It will make veg gardening a lot easier with less bending. Delivery arrived on time. It was very easy to put together and looks great. Would definitely buy another kit and recommend them to anyone. Can’t wait to get things growing.
Thank you very much for the great review! We are delighted to hear you are happy with your WoodBlocX purchase.
Steven @ WoodBlocX
Pleased with finished product.
Delivered promptly, spare block but no spare pegs - fortunately none were damaded during assembly.
Assembly would have been very difficult without the video, and it is better with 2 people. Finished product looks substantial.
Thank you very much for the great review! We are glad that you are happy with your purchase.
Steven @ WoodBlocX
Excellent product excellent service
Website was very informative and helpful. Ordering was easy and product arrived on the day and time I was informed. Communication throughout was excellent, a rarity with most companies nowadays.
Product was in good condition very easy and quick to build single-handedly
Although pricey it really is well built and I’m confident will last many years, photo doesn’t do it justice but once filled and planted will be a statement in garden
I would definitely recommend and will probably buy more
Andrew in Norfolk
Thank you for the 5-star review! We are delighted to hear that you are happy with your WoodBlocX purchase. Your finished bed looks fantastic!
Steven @ WoodBlocX
First class service
Phillip Boyce
Thank you for the great review. We hope you are happy with your recent purchase from WoodBlocX.
Steven @ WoodBlocX
excellent product which I have used many times.
A slight problem was sorted immediately.
Margaret Hayes
Thank you very much for the 5-Star review! It is really appreciated. We are glad you are happy with the experience.
Steven @ WoodBlocX
Great Customer Service
The wrong type of bench capping was shipped. However Woodblox promptly replaced the incorrect part with speed and no fuss. Superb customer service.
Edwin Peach
Fantastic service and products!
The team at WoodBlocX are superb! They are super friendly, extremely helpful and will do everything they can to get the right solution for each and every situation.
I can not fault them and would highly recommend for both their fantastic products and their customer service.
Hugh Gunn
Good shopping experience
Easy to order. Delivered on time and placed on my drive as I requested. All parts complete. Built in a couple of days. Looks good.
Prompt response to order.
I have said it all very pleased with everything
good instructions on line.Product is as advised-going to put it up this weekend.Delivered by door.
Hilary Taylor
Good all round service and easy to use design service.
Easy process, clear and simply from the design to delivery. Quality and service levels are scorns to none.
Steve Money
Assembly WAS fairly straightforward apart from the top surround layers.
Prompt delivery of product, which was compact and well packaged
Alan Arnot
Thank you very much for the brilliant feedback! We are glad you enjoyed the build experience.
Lian @ WoodBlocX
Very good
Very speedy delivery, lots of information and good instructions.
Thank you very much for the brilliant feedback. We are glad you enjoyed your WoodBlocX build experience.
Lian @ WoodBlocX
Great service/product.
From ordering to delivery was great service. Easy to order, kept in contact by email to tell me when being delivered. Sent instructions via email which were really easy to follow. Good heavy construction. Pond liner was massive plenty big enough. Hubby very pleased with his new fish pond.
Nicola Davies in Kent
Thank you very much for the 5-Star review! We are delighted to hear that you and your husband are both happy with your experience with WoodBlocX.
Lian @ WoodBlocX
Great Product, Delayed Delivery
A great product that I have used twice. Works really well, the raised beds are solid, well made and look good. Dispatched quickly and accurately by WoodBlocX.
Unfortunately their delivery agent missed the preferred delivery date by 4 days, on the second delivery, leading to some frustrations with the installation.
Steve in Matlock
Thank you very much for the great review! We hope you enjoyed your build experience. If you have any questions or concerns with your build, please do not hesitate to get in touch with us.
Lian @ WoodBlocX
Great customer service! Since I had left-over dowels from my last purchase they adjusted the number perfectly. A win for me and a win for the environment.
Thank you very much for the 5-Star review! It is very much appreciated. We are delighted to hear you enjoyed your experience with WoodBlocX
Lian @ WoodBlocX
Delighted with the finished product!
My order for a WoodblocX pond was dealt with very quickly and within a week my pond was delivered.
I enjoyed putting the pond together, despite making a couple of mistakes putting pegs in where they shouldn’t have gone!
I would just like to say that the huge liner that was delivered was too heavy and cumbersome for me to fit alone. A custom made square welded fitted liner would have been so much easier. The square, deep shape of my pond made it very difficult to deal with all the excess liner at the corners and also made it hard to put put the top blocks on.
My daughter and I managed in the end and I am delighted with my finished pond. There is a very good fish and pond shop near me and they have helped me with choosing a pump and small fountain and I have plants and fish already. I am so pleased with it!
Gwendoline Rickman in Enfield, Middlesex
Thank you very much for your fantastic review. We are delighted to hear that you are happy with your WoodBlocX Experience. We would love to some completed pictures!
Steven @ WoodBlocX
Raised bed
This is the third raised bed we have ordered using the Woodbloc design service and was exactly what we needed. It is easy to construct using the instructions provided and was delivered on the day requested. Would definately recommend Woodbloc to anyone.
Ian MacDonald in Kirriemuir
Thank you very much for the brilliant review. We are glad to hear that you have had a great experience with WoodBlocX
Steven @ WoodBlocX
Great service
Very good service
Thank you very much for the great review! We are delighted to hear that you are happy with your experience at WoodBlocX
Steven @ WoodBlocX
very pleased
Quality of product and delivery
rob beynon in ponthirwaum
Thank you very much for the amazing review!
Lian @ WoodBlocX
I still haven't received the order. I sent an email last week and I'm waiting for the reply.
Thank you
John Penfold
Hi John, I will look into this now for you. A member of our Admin team will be in touch to discuss this shortly.
Steven @ WoodBlocX
As easy as Lego made from wood with great sales support.
During the whole process from initial design through to final order I received ongoing support from the Woodblox personnel. Delivery was very quick, and the delivery driver very helpful. After sales service was outstanding.
Edwin Peach in West Sussex
Professional standard design and manufacture. Instructions top quality.
That' says a lot as I am a chartered engineer
Thanks.
Alex Shaw
Amazing product and support!
The customising service was great and were a pleasure to work work. We went back and forth and agreed on a great design and within a week it was delivered…. And by the end of the weekend it was setup. I’m already considering a second one!
I love this product
I love this product
Paula McShane
Fantastic product, fantastic service!
Excellent customer service. I was given all the information I needed at every step of my WoodBlocX journey and the staff were all very helpful, particularly in sorting my delivery out.
Excellent design service and prompt delivery.
The design service was excellent. The WoodBlocX were delivered promptly and on the scheduled day.
Colin Lawrence
Thank you very much for the 5-Star Review! We really appreciate it and are delighted to hear you are happy with your WoodBlocX experience.
Lian @ WoodBlocX
Great product, service & delivery.
Good product (first used it years ago & now using again for a much bigger project), helpful free design service & quick delivery.
Philip Netherwood in Mansfield
Thank you very much for the 5-Star Review! We really appreciate it and are delighted to hear you are happy with your WoodBlocX experience.
Lian @ WoodBlocX
very poor delivery.
Good product, dreadful delivery service, they left my blocx at the bottom of my drive, made no attempt to come up to the house, not every body lives on the side of the road.
martin Lea in Shropshire.
Hello! Thank you very much for the great review. We apologize for the issue with the delivery. We will be looking into this with our delivery carrier to prevent these types of issues from happening in the future. We hope you have a great time with your build. Our Admin team is available to answer any questions you may have regarding the build.
Lian @ WoodBlocX
Very well designed product, delivered quickly. The instructions supplied were very clear and easy to follow. I will probably use Woodblox again in the future.
David Tingle in Fife
Excellent product and all worked as it said
Excellent product and did what it said on ‘the tin’
Guy Busher
These raised beds are brilliant, simple to put together, and all easily handled lengths, had some blocks missing but missing blocks were sent down on 48 hour courier. No fuss and very good service
Very good and quick delivery
Excellent service and product
Excellent service and product and speedy delivery! Very pleased with our raised bed!
Thank you for the brilliant feedback! We are delighted you are happy with the purchase.
Steven @ WoodBlocX
An excellent product - my third.
They provided an excellent service in meeting my special design requirement.
John Mackie
Thank you very much for the 5-star review! We are delighted to hear that you are happy with your purchase. Your garden must be taking shape if this is your third purchase :)
Steven @ WoodBlocX
Great product with great service
The website gave a lot of help as to how the system worked and looked quite easy if care is taken. The online ordering process worked fine and I was able to ask for a specific delivery date. As it turns out, my order for a raised bed arrived a day early but that wasn't a problem. My order was very well packed on a pallet and delivered to the most practical place possible the driver could take it to on his trolley. This must be smooth, firm ground not shingle, chippings or other loose material. I had one query just before I started my build but this was answered very helpfully within a couple of hours of my contact with Woodblocx. Highly recommended. Thank you.
Thank you very much for your 5-star review and the recommendation! We are very happy to hear that you enjoyed your WoodBlocX experience.
Steven @ WoodBlocX
Love the products
Helpful and informative, prompt delivery and brilliant product which is easy to assemble. Good design service which is free
Graham Prior in Solihull
Thank you very much for the 5-star review! This is very much appreciated. Thank you.
Steven @ WoodBlocX
wonderful service and product, would highly recommend WoodBlox
we now have three raised beds, all amazing. the service was excellent, everything arrives very quickly and very simple to put together.
Thank you very much for the brilliant feedback! We are glad you are happy with your WoodblocX experience.
Steven @ WoodBlocX
Totally satisfied customer
When emailed them to re design my project request was contacted within 24 hours with the design. Agreed this and made the payment and order was delivered within 5 days so was able to get on and complete the rest of the project that I had been working on.
Thank you very much for your amazing feedback! We are delighted to hear you are happy with your purchase.
Steven @ WoodBlocX
Excellent quality; good service and good value for money.
The order was placed and delivered when told it would be. I had had a pallet delivery before so knew it would be delivered to my drive but the delivery person asked and then put it where I wanted. The pallet was well wrapped and the consignment complete. The instructions sent on receipt of order by email were a boon - I could prepare the ground for the raised bed before delivery. Because of this - and careful reading of the instructions - the delivery was made at 11.30 am and the raised bed was built by 3.30 pm. Easy to assemble and very sturdy; there is just enough leeway to make it easy to put together but it still fits together snugly.
Very pleased with the quality and the service.
Thank you very much for the fantastic review. We are delighted to hear that you had a good experience and enjoyed the building process.
Steven @ WoodBlocX
Fantastic raised beds
This is my 6th raised bed from woodblocx and I absolutely love them, I have arthritis and they are great to sit on and garden with ease. The instructions are really easy to follow and they go together really quickly. Can’t praise them enough, super quality.
Deb Mills
Thank you very much for the fantastic review. We would love to see some pictures of your completed raised beds. We are delighted to hear that you enjoyed the WoodBlocX experience.
Steven @ WoodBlocX
Not cheap, but great!
Design to delivery was very swift and efficient.
John Crack
Your pond looks amazing! Thank you- very much for the 5-star review. We are delighted to hear that you enjoyed your experience with us.
Steven @ WoodBlocX
Very easy to build.
Peter Hart in Bedfordshire
Thank you very much for the amazing review. We really do appreciate it.
Steven @ WoodBlocX
Great quality
This is the Rolls Royce of raised beds! Great customer service too
Thank you very much for the amazing comparison! We are really glad you are pleased with your experience with WoodblocX.
Steven @ WoodBlocX
Very pleased!
Everything went very smoothly from order to delivery.
Thank you very much for the 5-star review! We really appreciate the positive feedback.
Steven @ WoodBlocX
Brilliant product
Really impressed with everything about woodblocx, so much so that the day after we built our first bed we’ve just purchased two more!!!!
Kerry Lacy
The planter looks amazing in your garden! We are so glad you are pleased.
Steven @ WoodBlocX
Fantastic product, great staff. Appalling delivery partner.
3 orders made in the past year. All great with ONE exception. Delivery partner Palletwise - Rude, lost packages, never deliver to commitment.
Ian Hargrave
Thank you very much for the great feedback. We are always looking for ways to improve our service and take all feedback seriously. Many thanks.
Steven @ WoodBlocX
Quality and delivery continue to be excellent.
Have bought from WoodBlocX before. The quality is excellent and straightforward to assemble. Delivery was also great.
Carl Chadbond
Great product and service
Excellent service delivery on time and deals with a minor problem very quickly. Great product easy to put together on my own. Very pleased.
Jan Nangreave in Buckinghamshire
Very helpful when ordering . Efficient delivery
When the product arrived it was packed very well. The product itself I have found very easy to put together and the quality seems very good.
Kathy
Looking forward to building it
Not unloaded it yet but as this is my second order I am looking forward to putting it together as it’s like a fun 3D jigsaw.
Delivery was as expected. Friendly delivery man and left it where I wanted it.
An excellent product, well made, easy to assemble and delivered promptly
An excellent product, well made, easy to assemble and delivered very promptly
Sandy Douglas
Excellent product, excellent company
Good company. The raised beds i bought were expensive but they were excellent quality, just as their web site promised. They arrived on time, were easy to put together and when we did have a query the 'chat' text message was answered immediately. Would happily purchase from this company again.
Satisfied customer
Delivered well packed and on time.
Thank you for the brilliant feedback! It is very much appreciated. We hope you have a great time with your build. Our Admin team is always available to answer any questions.
Steven @ WoodBlocX
The WoodBlocX website was excellent and explained the concept very well and provided the cost, based on your requirements.
John Martin in Edinburgh
Thank you very much for the brilliant review! If you have some pictures of your finished design, we would love to see them.
Steven @ WoodBlocX
Very pleased with quality product.
Very fast delivery and easy to assemble. The small raised bed looks very smart and compliments another larger WoodBlocx raised bed in the front garden. Added a trellis to take a rose planting.
Stephen Nickolls in Nottingham
We are delighted that you are happy with your WoodBlocX experience! We would love to see some photographs once your project is completed!
Steven @ WoodBlocX
I’ve used the product before and it works well
I would recommend and definitely buy from them again
Thank you very much for the 5-star review! If you have any questions regarding a future purchase, we are always available to answer any questions.
Steven @ WoodBlocX
Just as well I have a sack barrow to aid the driver.
